Job Description

Reference # : 17-10445Title : WCM Analyst
Location : Melville, NY
Position Type : Contract
Experience Level : Start Date : 10/19/2017
Assignment Detail
Industry:e-CommerceJob Category:Administration / Customer Service
Description
WCM Analyst

Do you want to work where innovation drives business? Eclaro is looking for a WCM Analyst for our client in Melville, NY.
Eclaro’s client ranks in the Top 5 Companies awarded US patents annually, and is known worldwide as a leader in the technology industry. If you’re up to the challenge, then take a chance at this rewarding opportunity!

The IBM (WCM) Analyst will be a core member of a B2B Portal and WCM team responsible for planning, and creating tech specs and test scripts for WCM applications to support distributors and dealers as well as vendors and employees across a broad swath of IBM platforms and technologies.

This is a 6-month contract.

RESPONSIBILITIES:
  • Create technical specifications and test scripts based on the use cases provided by the business teams
  • Provide support to Customers in the use of the Company intranet and associated applications including content management, publishing, collaboration, and other communication channels such as digital signs.
  • Support includes understanding Customer issues, determining root cause, researching solutions, and ensuring appropriate resolution is reached within a timely manner.
  • Perform maintenance and continuous improvement activities related to Company intranet platform and associated applications as directed.
  • Provide training to existing and new Customers on appropriate use, workflows, and changes associated with communication platforms.
  • Work with project Team members on the delivery and implementation of new communication services and applications, including requirements gathering, analysis, testing, and implementation support activities.

QUALIFICATIONS:
  • WCM 8.5 (2 years)
  • Excellent Technical Specifications Creation skills (3 years)
  • Liaison between the business teams and the technical team (experienced)
  • 5+ Years' experience working with Business / System analysts to understand requirements
  • 5 yrs experience in Design and Architect a new B2B application system from ground up

If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro


Interested in applying?
Contact Anne Amorsolo at Anne@eclaro.com or 201-375-9082 now.


Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

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