Job Description

Reference # : 18-00941Title : VoIP Engineer
Location : New York, NY
Position Type : Contract
Experience Level : 7 YearsStart Date / End Date : 02/12/2018 / 08/17/2018
Assignment Detail
Industry:Information ServicesJob Category:Networking
VoIP Engineer

Use your skills where innovative technology solutions begin. Eclaro is looking for a VoIP Engineer for our client in New York, NY.

Eclaro’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Our Client is looking for a VoIP Project Engineer, ideally SIP Specialist who is interested in working in a dynamic team to help build world class voice products, services and applications using current and emerging technologies. The VoIP Project Engineer will set deliver projects that conform to the technical design strategy for SIPNet next generation voice solutions based on application servers integrating with Trading Systems platforms and legacy ecosystem (EVS media gateways, SIP proxies, etc.). In addition, the VoIP Project Engineer will interface with customers and selected partners to ensure technical efficacy of the overall next generation voice solution. This individual will be focused on the staging, implementation and operationalization of SIPNet solutions for the financial services industry with an emphasis on integration with Trader Voice technology, including validation / certification with customer environment but also expanding to Third-Party / partners voice applications (SIP telephony application servers, SIP recording, security, etc.).

The VoIP Engineer will be responsible for designing solutions that can be deployed in a Data Center / Co-Lo site but securely and reliably extend to client premise. Responsibilities include applying best practices for design and operational support (adhering to industry trends and establishment of customer standards), long term strategic planning for evolutionary development, integration to support systems and oversight of other aspects including security, resiliency, scaling, performances as well as vendor engagement. He / She must have a strong understanding of data and voice services including deep knowledge of the enabling technologies and ability to conceive, build and operationalize technology driven solutions. Primary focus is on SIP application servers and Client but expanding to any Third-Party SIP applications/services irrespective of whether provided by customer or partners. Job role also requires generic layer 3 (IP/MPLS), layer 2 (Ethernet), virtualization and security services.

  • Develop thorough designs for voice solutions that provide a complete, consolidated design for integrating with Trader Voice and customer Client but also integrating Third-Party voice solutions and operational support models that will further enhance the company position as a premier specialized financial industry next generation / SIP voice solutions provider.
  • Direct technical interaction internally and with customers / vendors / partners to deliver against the overall solution. This includes design review and operational readiness testing.
  • Develop full understanding of the trading products (ie. Unigy, Connexus, Direct Connect, EVS) and technology solutions (XOP, Globility, Genband, etc.) for the purpose of end-to-end design.
  • Work closely with OSS / NMS teams to ensure solutions are fully manageable including potential integration into existing customer and/or partner systems or specification of new system requirements where applicable.
  • Conceive Proof-of-Concept tests for VoIP technology-driven designs including direct involvement and/or supervision of testing resources.
  • Support VoIP / SIP integration with customers and partners' voice solutions.
  • Support operations as needed for customer testing and troubleshooting.

  • + years of Voice (VoIP), SIP more specifically but also TDM / PBX protocols
  • Certifications a plus, especially Voice certifications (ie. CCIE or CCNA) and Security certifications
  • Bachelor's degree in Engineering or IT/Computer Sciences a plus
  • Experience in technical development/architecture and/or operational support departments
  • Proficient in Microsoft Office suite

  • In-depth knowledge of specific financial services vertical telecommunications requirements
  • In-depth knowledge of specific Trader Voice / Trading Communication Systems
  • Understanding of Financial Extranet Services
  • Understanding of regulatory issues related to financial services a plus
Superior Performance Requirements:
Four necessary key elements to be successful in this position, in priority order must be scalable and measurable
  • Develop, test, implement new solutions that meet or exceed technical requirements and timelines
  • Support deployment of solutions into operations including implementation and validation
  • Support integration with customer environment and Trading Systems platform
  • Provide support during the installations, problem determination / diagnosis and direct customer engagement

Core Competencies/Skills:
  • Excellent technical design skills related to VoIP (VoIP, SIP, PSTN, etc), including IOT & troubleshooting
  • In-depth technical design of VoIP solutions and best practices
  • Excellent understanding of financial legacy voice protocol requirements (TDM CAS ARD, MRD, Hoot trader lines)
  • Good understanding of IP, MPLS and Ethernet Technologies
  • Good written and verbal skills
  • Ability to understand intersection of technology and financial markets
  • Ability to contribute to business cases for products and product categories
  • Strong grasp of design and user experience
  • Strong documentation, project management and analytic skills
  • Strong team player who always puts the needs of the business first
  • Highly organized and able to work on multiple projects at-once, quickly and efficiently while maintaining the highest quality
Behavioral Characteristics:
  • Team player, able to work effectively across the organization, but show certain level of autonomy
  • Customer focused
  • Ability to translate technical concepts into understandable customer-friendly language
  • Self-starter and proactive with strong sense of urgency
  • Problem solver

If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro

To apply for this position contact Jeanine Hastings at

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online