Job Description

US Client Service Advisor

Grab the opportunity to achieve your full potential! Eclaro is looking for a US Client Service Advisor for our client in Chicago, IL.

Eclaro’s client is one of the world's largest financial institutions, committed to providing the tools and services that bridge the gap between customers and their goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!

• Manage all daily service requests received from clients
• Review and understand governing documents
• Monitor account activity
• Coordinate activity between client and operations
• Respond to client inquiries and any exception processing
• Participate in projects as required

Required Skills:
• Bachelor's degree in finance or related field, or equivalent work experience
• 3-5 years of Global Custody or AMS experience, including direct client communication
• Excellent communications skills and ability to present to an audience
• Ability to work under pressure in a team environment managing multiple projects/deadlines simultaneously
• Working knowledge of equity and fixed income instruments, SWIFT, DTC/FED/Euroclear/Local Market security movement
• Proficient computer skills and advanced Excel knowledge
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds
• Self-motivated and able to work unsupervised
• Candidate will be able to manage own time and know when to escalate

Preferred skills:
• Knowledge of Sungard / FIS Global Plus Platform
• Professional working proficiency in Spanish (written/verbal)

Interested in applying? Contact Adrian Miranda at now.

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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