Job Description

Telecom Specialist
Job Number: 21-10490
Use your skills where innovative technology solutions begin. Eclaro is looking for an Telecom Specialist for our client.
Eclaro’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Position Overview:
  • An experienced Cisco Voice Engineer to enable encryption for Client's Cisco Unified Communication Platform IP telephony system and configure Jabber in a split-brain DNS environment.
  • Client is currently in production and operational.
  • However, need additional VoIP Security (Encryption) implemented in the Cisco VoIP environment.
  • The current system serves multiple departments and thousands of users.
  • For this phase of the project, will focus on VoIP encryption for compliance users but need to ensure the system is designed/implemented in a scalable manner. Jabber is also operational but will need to be modified to work in a split-brain DNS environment.
  • Expected to serve as the technical lead of this project.
  • Will include but are not limited to the following:
    • Lead the system deployment of VoIP system security across the system. This includes but not limited to configuration of the Cisco Unity Connection and Cisco Expressway.
    • Also includes modifying the current Jabber configuration to ensure function within a split-brain environment.
    • Collect relevant data from all pertinent systems to be used as part of the implementation.
    • Testing and validation of the system.
    • Identify and ability to implement enhanced security functionality within the system.
    • Provide operational support associated with post deployment.
    • Participate in project meetings.
    • Provide system documentation and handoff.
    • Tune the environment to ensure the continued high performance of the system.
    • Implement ability for users to change web application passwords in Jabber. Configure Jabber to work in a split-brain environment.
    • Enable and troubleshoot transversal subzones.
    • Some after-hours and/or weekend work will be necessary as part of the implementation.
    • May be required to provide operational support.
  • 5 year minimum experience.
  • Experience in the design, installation and configuration of large-scale voice communications hardware and software
  • Understanding of firewall policies and stateful connections
  • Deep knowledge of network security, best practices and protocols
  • Experience with networking protocols including TCP/IP, QSIG, SIP, H323, MGCP and SCCP voice networking topologies
  • Experience working in a VMware virtual environment
  • Experience configuring voice gateways that include dial peers, SRST, SIP, H323 and MGCP protocols.
  • Excellent troubleshooting skills and strong ability to troubleshoot complex telephony environments.
  • Knowledge of VoIP encryption using Session Initiation Protocol (SIP) over TSL and knowledge of Secure
  • Real-Time Transport Protocol (SRTP).
  • Familiarity with HIPPA, SOX, GLBA and PCI or other compliance guidelines preferred.
  • CCNA Certification required, CCNP preferred

If interested, you may contact:
Sheila Garcia

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.                                                                      

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online