Job Number: 21-14750
Be part of a company that delivers life-changing healthcare solutions. Eclaro is looking for a Technical Writer for our client in Summit, NJ.
Eclaro’s client is among the world’s largest pharmaceutical companies, trusted by billions to provide superior, cutting-edge, and inexpensive medicine that improves health and well-being. If you’re up to the challenge, then take a chance at this rewarding opportunity!
- Provides primary support for the organizations continuous improvement program by ensuring timely completion of document revision from a variety of inputs, including audit observations, interviews and individually driven assessment.
- Draft, revise, review, route and approve multiple document types in an effort to ensure departmental and project milestones are met.
- With direction, this individual carries out routine tasks and functions.
- Works collaboratively with their immediate supervisor, team members and internal and external customers to achieve team and departmental goals.
- Technical Writing:
- Draft, revise, review route and approve Standard Operating Procedures, Work Practices, Forms, and other GMP documentation deliverables.
- Responsible for routing document deliverables through the Client Document Management system.
- May assist with writing deviations, CAPAs, Change Controls.
- Facilitate periodic reviews of SOPs and provide subject matter expertise in documentation best practice
- Responsible for assisting and facilitating in requirement gathering, documenting efficient procedural solutions to varied and complex challenges.
- Attend and participate in meetings and discussions to define and capture procedures and procedural changes
- Capture meeting notes and tasks and ensure timely distribution.
- Keeps a log of documents and their states, including types, owner, reviewers, due dates, etc.
- Follows up with team members and cross functional team members to encourage timely review and approval.
- Promotes and provides excellent customer service and support:
- Regularly reviews, prioritizes and promptly responds to customer equipment maintenance, repair and support requests.
- Provides technical support and guidance on calibration and maintenance issues. Interfaces with customers to ensure expectations are being met.
- Maintains a positive relationship with all the members of the Equipment Commissioning & Qualification department and site customers while promoting a positive team environment.
- Support the team with additional administrative responsibilities as necessary.
- Highly proficient computer skills in Microsoft Office Suite Word, Excel, PowerPoint Visio and Outlook with extensive background in database systems.
- Innate ability to learn new software.
- Strong written and verbal communication skills.
- Highly proficient at writing well-formulated emails and notifications.
- Ability to effectively communicate with employees, contractors and vendors.
- Experience with technical writing and document development / generation.
- Excellent interpersonal skills with experience dealing with a diverse workforce.
- Strong multi-tasking ability in conjunction with proven organizational skills.
- Ability to organize assigned tasks in a high paced environment and concurrently monitor tasks / assignments with others that may impact timely completion.
- Ability to effectively manage multiple tasks and activities simultaneously
- Familiarity with FDA and EU environments and associated compliance regulations
- Problem Solving
- Team Player / Building Relationships
- Customer Focused
- Action and detail oriented
- AA / AS degree or acceptable combination of education and practical experience
- Minimum 3 years experience as technical writer developing procedural documentation, interfacing with stakeholders to align different and potentially conflicting needs.
- Primarily office environment
- Ability to work safely and effectively when working alone, or working with others.
If hired, you will enjoy the following Eclaro Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
If interested, you may contact:
Paul Quibuyen | LinkedIn
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.