Job Description

Technical Writer
Job Number: 21-04921
Join the Eclaro Team! Eclaro is looking for a Technical Writer for our client in Boise, ID. This is a contract position located at our client's site.

Eclaro’s client is a leading technology solutions provider, specializing in digital transformations and collaboration with customers to manage their needs and achieve success. If you’re up to the challenge, then take a chance at this rewarding opportunity!

  • Analyzes customer information requirements and product cifications to define technical content strategy and plan
  • Designs and develops written and/or visualproduct-related information hard copy, web - (e.g., user/configuration/troubleshooting guides), and online information (interactive demos, help systems) integrated into product, fora variety of audiences (end user, system administrators, internal support engineers, product developers, training developers)
  • Codes, builds, compiles, and tests online informationand/or sets-up, loads and tests systems hardware to create information deliverables and provide feedback on ease of use and user interfaces to product development
  • Helps define/refine product requirements
  • Develops standards and style documents and templates, scripts, style sheets, and script and graphic libraries to ensure commonlook and feel
  • Interfaces with cross-functional areas as a member of the product development team, such as marketing, test, support, and manufacturing
  • Focus on making complex and technical topics simple and approachable for all audiences
  • Write error-free content that clearly reflects the brand's voice and tone and adheres to company and brand style guidelines
  • Collaborate with a design, marketing, and development teams to produce and deliver a variety of digital messaging pieces
  • Interpret creative concepting and rough-direction into persuasive copy
  • Work on multiple projects simultaneously
  • Interview various stakeholders and be able to distill it into a concise message
  • Bachelor's degree required
  • 3-5 years of content creation, copywriting, editing, or technical communication
  • Detail-oriented with the ability to successfully edit a variety of copy efficiently and effectively
  • Highly organized
  • Versed in Microsoft Office, Adobe programs, and creative-collaboration tools
  • Strong written and verbal communication skills, able to communicate to a variety of stakeholders clearly and professionally at all levels of the organization
  • Friendly with a can-do attitude, with the ability to maintain effective business relationships at all levels of the company and business community
  • Must be a self-starter who can work well with change, uncertainty, and various situations (from well-defined to unstructured) and proactively identify business improvement areas and greater efficiencies
  • A Masters degree in Technical Communications, Computer Science or related technical/communications field and a minimum of 8-15 PLus years related experience or an Advanced University degree and a minimum of 6 years experience or equivalent
  • Knowledge of tools and technologies relevant throughout the division or across divisions.
  • Strong writing skills with attention to detail and an ability to juggle multiple projects at once
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro 

If interested, you may contact:
Lea Enriquez
Lea Enriquez | LinkedIn


Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


Application Instructions

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