Job Description

Technical Writer
Job Number: 20-10108
Be part of a company that delivers life-changing healthcare solutions. Eclaro is looking for a Technical Writer for our client in Cambridge, MA.
Eclaro’s client is among the world’s largest pharmaceutical companies, trusted by billions to provide superior, cutting-edge, and inexpensive medicine that improves health and well-being. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
  • Under general supervision, writes and edits technical Templates & Documents to formalize the IT Infrastructure Build Document repository.
  • Repository contains various Design, Engineering, Configuration, Installation, and Operational documents that focus on various 'towers' within an IT Build: Space, Power, Cooling, Cabling; WAN, LAN, Wireless networking; Conference Room, AV, and Digital Signage; and As-Built documents that can be handed to IT Operations as a package.
  • Documents require review & confirmation, and 'normalizing' documents to a common format.

  • Familiarize oneself with the current Document Repository and understand intended 'hierarchy'.
  • Suggest changes and improvements as warranted.
  • Format and Formalize the document set.
  • Interview individual Platform Owners to review the current document/standards and confirm or modify with updated information.
  • Develop a periodic review cycle for Platform Owners to review their respective documents to incorporate any recent changes to standards.
  • Develop a HOTS (Hand Over to Service) document that provides summary and detailed information required to allow a Managed Service Provider to onboard and Operationalize services.

Required Skills:
  • Knowledge & Abilities:
    • Ability to write, edit, and/or revise a range of technical communications from specifically compiled raw data.
    • Skill in collecting, analyzing, verifying, and manipulating research data.
    • Ability to communicate with and understand the requirements of professional staff in area of specialty.
    • Skill in the use of personal computers and related software applications.
    • Ability to interact with staff in a team environment.
    • Knowledge of current technological developments/trends/acronyms in area of expertise, specifically around IT Build technologies (Data Center: Space, Power, Cooling, Cabling; Network: WAN, LAN, WLAN; Conference Room/AV/Digital Signage: room types, technology).

If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
If interested, you may contact:
Jay Lucas
Jay Lucas | LinkedIn

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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