Job Description

System Analyst
Job Number: 20-10278
Use your skills where innovative technology solutions begin. Eclaro is looking for System Analyst for our client in Palm Springs, CA.
Eclaro’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
  • Responsible for supporting all software products used at the client, including troubleshooting, user management, and customization. 
  • Executes work associated with project plans created by Director of Central IT for upgrading or enhancing systems.
  • Essential Duties:
    • Other duties may be assigned.
    • Follows through with the Director of Central IT and Department heads on the status of the software troubleshooting and customization.
    • Provides an expert functional IT resource to end users on various Hospitality and business systems including: InfoGenesis, OPERA, Berg Systems, Boom 4 Time, WSS Web Booking, HMS, IGT Advantage Patron Management, Crystal Reports, and EZ-Pay.
    • Updates the Director of Central IT and Helpdesk on the status of work orders, while at the same time providing a liaison between software vendors and the business.
    • Coordinates the development and implementation of training programs to assist in on-going operations.
    • Maximizes software performance by working with the Central IT Engineering Department to perform software maintenance on Windows 20xx/20xx servers.
    • Provides excellent guest service to both guests and internal clients.
    • Must comply with all applicable ACCRM, ACPS and ACCC System of Internal Controls, Standard Operating Procedures, and all Tribal Regulations.
  • High School Diploma or G.E.D with a preference for a Bachelor's Degree in Business or Information Technology. 
  • Must have knowledge of industry-related software, including InfoGenesis, OPERA, Berg Systems, Boom 4 Time, WSS Web Booking, HMS, IGT Advantage Patron Management, Crystal Reports, and EZ-Pay.
  • Three or more years of experience working in a hospitality-related position is strongly preferred. 
  • Must have excellent communication skills, good organizational skills as well as interpersonal skills.

If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter                                                     
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
If interested, you may contact:
Jeanine Hastings
Jeanine Hastings | LinkedIn

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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