Job Description

SFDC Senior Business Systems Analyst
Job Number: 19-08571
Work for a logistics global leader. Eclaro is looking for a SFDC Senior Business Systems Analyst for our client in Alpharetta, GA

Eclaro’s client is the world’s largest package delivery enterprise, providing expert transportation and logistics assistance to more than 220 countries worldwide. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Position Overview:
  • A SFDC guru and an advanced professional in systems & process design & implementation. Strong skill with Service Cloud is desired. As a strategic partner to the business, you will cultivate a deep understanding of their processes & act as a strategic consultant on their business system's needs
  • Will gather and document requirements, design & document technology solutions in the CRM space. In this role, you will work closely with other BSAs, project managers, developers, testers, and production support through each stage of the software development lifecycle. As an experienced analyst, you must be able to partner effectively with all levels of the organization, lead others, drive results, proactively identify & resolve problems, and make challenging decisions. Agile environment experience is a must.
  • Develop and write user stories that directly support the primary objective of the business and are appropriate size for iterative development. Facilitate meetings
  • Solicit stakeholder feedback to validate priorities and manage expectations
  • Participate in the QA process
  • Partner with Product Owner to ensure a healthy backlog and maintain an emphasis on user experience and specifications
  • Manage backlog by creating a prioritized list, product backlog, and assists the team in breaking down the pieces into smaller, more manageable pieces and build it incrementally
  • Collaborate with the team on Sprint Planning and assist with planning to accomplish items from backlog. At the end of the Sprint, participate in retrospectives
Required Skills:
  • Agile Business Analysis
  • Business Process Analysis
  • Structured Systems Analysis
  • Agile and Scrum Concepts
  • Business Process Modeling
  • Salesforce
  • Marketo
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro 

If interested, you may contact:

Homer Ballega
Homer Ballega | LinkedIn
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


Application Instructions

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