Service Availability Manager
|Reference # :||18-02680||Title :||Service Availability Manager|
|Location :||Phoenix, AZ|
|Position Type :||Contract|
|Experience Level :||8 Years||Start Date / End Date :||04/09/2018 / 04/08/2019|
Senior Bridge Facilitator
Bridge Facilitators are primarily focused on facilitating Technical Restoration Bridges based on escalations from Business Customers, Relationship Managers, Help Desk Analysts, or Production Support technicians, dependent on the type of technology failure. The coordination efforts may require a combination of support from associated Technology vendors, and direct or vendor-managed Business partners for supported business critical portfolios and business units. Bridge Facilitators leverage a variety of industry and proprietary tools for performing escalation paging, coordinating leadership escalation, documenting bridge activities, and publishing post-incident Service Disruption Update reports.
Eclaro is looking for a Senior Bridge Facilitator for our client in Phoenix, AZ.
Eclaro’s client is a major technology firm with a prominent presence in large and fast-growing markets, providing products and services that enable businesses and economies to thrive. If you’re up to the challenge, then take a chance at this rewarding opportunity!
If hired, you will enjoy the following Eclaro Benefits:
Interested in applying? Contact Harlyn Rodrigazo at Harlyn.Rodrigazo@eclaro.com now.
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.