Job Description

Senior UX Designer
Job Number: 21-16534

Make your mark where innovation is the rule.  Our client is looking for a Senior UX Designer in Reston, VA.
Eclaro’s client is a leading educational non-profit, committed to advancing educational opportunities around the world. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Position Overview:

  • The Senior UX Designer is not just a thinker, but also a maker.

  • Help create documentation and deliverables for our products.

  • Lead the development of presentation materials (Keynote, PowerPoint, Google Slides) and can distill complex information into focused and impactful presentations.

  • Will be part of a product team designing and updating applications/web properties that serve customers.

  • Learn the design system and system architecture and become an expert and evangelist for both.

  • Work closely with the global standards team, the design research and analytics groups and the program-specific product teams.


  • Analyze business and technical requirements

  • Identify target users and help build hypothesis around user needs for projects

  • Partner with design researchers to identify the right strategy for what you want to solve for

  • Consistently conduct research and lead synthesis sessions with your team, in an agile and lean way

  • Plan together with your team how implementations that came out of research should be prioritized

  • Create user journeys, purchase/regular flows to capture current and future states of user pathways

  • Develop wireframes, interactive prototypes, comps, specifications and other design documents to communicate design ideas to project teams

  • Work within the design system and help grow it

  • Partner with the Accessibility team to ensure designs are compliant

  • Create and present concepts/deliverables to the working team and stakeholders

  • Own and lead research (generative and evaluative) for the team/products, coming up with the right strategies for each sprint or Discovery

  • In addition to research, collect other types of data to inform design decisions/solutions (e.g., surveys, analytics dashboards, accessibility reviews).

  • Handoffs to developers through tools like Figma, Zeplin and InVision

  • Collaborate with the team:

    • Coordinate with project management and design team to ensure timely delivery of design artifacts

    • Assist and lead collaboration sessions, working groups, and inter-team coordination

    • Own and manage timelines not just individually, but for the team as a whole

    • Be a significant contributor to the fostering of our design process and quality standards, based on objective, data-driven evidence

    • Forming and maintaining solid relationships with project team members and stakeholders

    • Foster a collaborative and learning environment by partnering with stakeholders and facilitating design decisions to optimize for the user experience while balancing interests within technology, marketing, business, and executive partners

    • Be the "voice of the customer, "representing user needs in product design decisions


Required Qualifications:

  • Someone with a 'Product Design' mindset, who owns the end-to-end design delivery: from strategy to comps

  • Self-managing, but also used to working within a team

  • Experienced working in Agile, iterative/lean design and delivery environments

  • Experienced growing and working within design systems

  • Experienced in information architecture and complex taxonomies

  • Experienced designing purchase and/or subscription flows; familiar with e-commerce challenges and approaches

  • A strong negotiator that is willing to collaborate and find a middle ground

  • Dedicated and passionate about our non-profit mission

  • A great storyteller, both with words and visualizations

  • Effective, but easy-going - someone that is fun to work with and really thrives in a collaborative environment

  • A team member that is not afraid to speak up about what they feel is important, but also is strategic in picking their battles

  • A person with a good sense of humor who isn't afraid to try and fail (or to try and succeed)

  • Should be skilled and comfortable with presenting to a range of leadership levels, from Program Owners to the Leadership Team, earning buy-in for the work in a manner that instills confidence in leadership at the client.

  • Nice to have: Experience designing subscription experiences.


If hired, you will enjoy the following Eclaro Benefits:

  • 401k Retirement Savings Plan administered by Merrill Lynch

  • Commuter Check Pretax Commuter Benefits

  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro

If interested, you may contact: 
Lyndon Bernardo

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

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