Job Description

Reference # : 17-06305Title : Senior Trading Application Support Specialist
Location : New York, NY
Position Type : Direct Placement
Experience Level : Start Date : 07/06/2017
Assignment Detail
Industry:Financial Services

Senior Trading Application Support Specialist

Start your career in the Financial Services Industry. Eclaro is looking for a Sr. Trading Application Support Specialist for our client in New York, NY.

Eclaro's client is a global bank with operations in consumer, corporate and institutional banking and treasury services across more than 70 countries worldwide. If you’re up to the challenge, then take a chance at this rewarding opportunity!
The Sr. Trading Application Support Specialist is responsible for providing exceptional 24*7 sales and trading support within the Bank. The team employs a "Follow-The-Sun” model providing 24 hour support in Singapore, Chennai, London and New York. The team has extensive growth plans for global locations. The role will be based on the trading floor and very close to end users.

This is an ideal role for a driven, "can do" technologist who hates to take "no" for an answer, loves the challenge of a fast paced, demanding business environment, and creating value through tools and solutions. The role requires a challenging and rewarding set of skills to influence the status quo, break down misconceptions about why things have always been done a certain way. A high degree of autonomy will be expected from the role, working to establish priorities with global colleagues, business management and development leads. You will be involved in direct business support whilst also building and maintaining tools and support capabilities to industrialize a cutting edge in-house technology. You'll be working in a fast paced and demanding financial service trading environment, often committing to long hours to get the job done. Feedback on your work will be fast and direct. You'll expect to see the fruits of your labor quickly.


• Provide direct support to the FX, Fixed Income Trading and Sales desks.
• Contribute and own projects delivering enhancements & stability improvements on behalf of the Financial Markets business teams.
• Own the build and maintenance of tools, to industrialize support of a cutting edge in-house trading platform.
• Constantly challenging and seeking new areas for automation of manual tasks from the global team.
• Work with systems development teams ensuring best design, deployment, capacity and operability.
• Working on the trading floor you'll be analyzing requirements real time from users and technical support colleagues, designing and prototyping solutions, through to testing and deployment.
• Ownership of problems to complete resolution
• Communications to stake holders for outages/ releases/ updates on tasks

• Bachelors in Computer Science or related technical field (or equivalent experience).
• A solid experience in supporting a Fixed Income trading environment in Rates or FX (both preferred)
• Thorough understanding in end to end trade flow, pricing and trade booking.

• Thorough understanding of electronic trading principles.
• Competent in at least one - Shell Scripting / Python / Perl / Java
• Competent in DB technology such as SQL / Oracle / Sybase and adhoc query and report generating
• Strong knowledge of Linux environment in performance and maintenance
• Experience in ITRS monitoring and customization.
• Strong understanding of network infrastructures - TCP/IP and LAN technologies
• Exposure to MarketData Systems such as DACs / RMDS/ TIB/ RV etc.
• Excellent troubleshooting skills in a complex trading environment including trade /pricing queries
• Supporting applications in one or more of the following technologies: HTML/XHTML, XML, JavaScript, AJAX, SQL, Java, C, C++, PHP, SOAP-based web services, Apex
• An ability to understand business problems and solve with technical solutions.
• Large scale distributed application support and maintenance
• Optional: ITIL v3 Foundation, PRINCE2 or PMP equivalent
• ION Marketview server side and GUI.

•should have basic development skills in a 4GL/scripting language. Therefore having the ability to construct complex queries, building scripts to avoid repetitive tasks

Interested in applying? Contact Andrew McCarrick at

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

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