Job Description

Senior Technical Support

Job Number: 21-10628


Help people live their best lives. Eclaro is looking for a Senior Technical Support for our client in Atlanta, GA.


Eclaro’s client runs a continuous, dynamic, and first-rate delivery of IT services to the public sector - giving people greater access to technology, allowing them to achieve more in their ventures and soar to greater heights. If you’re up to the challenge, then take a chance at this rewarding opportunity!


Position Overview:

  • This position is a senior technical support position.
  • Provides technical support for both Java based 3rd party product and .NET based third party products.
  • Under broad supervision, provides both application and user support on a continuing basis.
  • Troubleshoots and resolves end-user problems. Analyzes, designs, and develops software modifications to meet users' needs.
  • Participates in application upgrades and deployments.
  • May develop and conduct training programs for users.
  • Owns assigned tasks.
  • May serve as a lead or train staff.


Required Qualifications:

  • Minimum 5 years’ experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications and .NET based 3rd party web applications is a plus.
  • Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.


Required Skills:

  • Java or Other programming language
  • JavaScript
  • Groovy Script
  • XML
  • SQL
  • PL SQL
  • Oracle databases


If hired, you will enjoy the following Eclaro Benefits:

  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro


If interested, you may contact:

Jonathan Florida



Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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