Job Description

Salesforce CRM for Department of Transportation
Job Number: 19-07527
Help people live their best lives. Eclaro is looking for a Salesforce CRM for Department of Transportation for our client in Boston, MA

Eclaro’s client runs a continuous, dynamic, and first-rate delivery of IT services to the public sector – giving people greater access to technology, allowing them to achieve more in their ventures and soar to greater heights. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Position Overview:
We are seeking someone with excellent technical and communication skills who can interface directly with internal stakeholders, understand their needs, and configure and customize the platform in order to meet new/changing business requirements. This position will be responsible for ensuring that we are maximizing efficiency and capitalizing on all the features and benefits of the system based on various business needs. This position will promote adoption, keep current on new releases and AppExchange solutions, and act as the primary contact and a subject matter expert on complex and/or critical system issues and processes for MassDOTs Salesforce CRM environment.

  • Solutions Oriented
  • Innovative
  • Critical Thinker
  • Independent
  • Excellent Communicator
  • Technically Diverse
  • 2+ years of experience with Salesforce CRM.
  • Hands-on experience defining system architecture, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
  • Functional knowledge of data integration tools and data flow
  • Experience or knowledge integrating Salesforce with different business systems and APIs
  • Experience with standard Salesforce reporting and dashboards
  • Strong understanding of Salesforce configuration capabilities and the ability to recommend best practices and identify areas where custom development
  • Experience authoring requirements, definition, design, and other related project and system documentation
  • Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
  • Active Salesforce certifications or ability to achieve relevant certifications upon hire
  • Experience with Agile methodologies and running projects on Agile
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro 
If interested, you may contact:
Paul Quibuyen
Paul Quibuyen | LinkedIn

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


Application Instructions

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