Job Description

SaaS (PIM/DAM) Application Administrator / Engineer
Job Number: 22-00383
Make your mark where innovation is the rule. Our client is looking for a SaaS (PIM / DAM) Application Administrator / Engineer in Garden City, NY.
Eclaro’s client is part of the medical equipment / e-Commerce industry. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Position Overview:
  • An experienced SaaS Application Administrator who will be responsible for maintaining new and existing SAAS implementations, web systems (Internet/Intranet/Extranet) that employ scalable-advanced technologies.
  • This key individual will be responsible for integrating new and existing systems, enabling the creation of new business value.
  • Will be working with the Sales, Operations, Marketing, Finance and vendors in resolution of highly complex technical challenges.
  • Will need to be well versed in all aspects of Web operations including enterprise solutions, operations, maintenance, monitoring, support, troubleshooting and business continuity in a medium to large production support environment.

  • Maintain Application environments, develop scripts and establish configuration standards, work with stakeholders and vendors on system setup.
  • Act as primary contact for application environments and related issues. Provide training to as required.
  • Maintain and document revisions to applications, including responses to system outages, in order to report on all aspects of system operations.
  • Assist application capacity planning, testing and migrations.
  • Assist with responses to security exploitations and compromises as required.
  • Implement SaaS standards and processes around various activities to measure performance, capability, capacity, etc.
  • Gather statistics to assist in requirements gathering to support projected transaction volumes, response time and system availability while providing direction and guidance to less experienced staff.
  • Work closely with other teams as required to prioritize activities and ensure compliance to corporate and legal policies.

Required Experience:
  • 5+ years Admin experience supporting medium to high volume web solutions.
  • 5+ years technical production and implementation support background with:
    • Product Information Management
    • Digital Asset Management
    • Big Commerce / Shopify
    • Marketplace / Channels
    • Experience with Integration Services
    • Experience with IDM and SSO implementations and related technologies
    • Working knowledge of Business Continuity and Disaster Recovery

Required Skills:
  • Must be able to understand business requirements, strategies and processes and understand the implication to system operations
  • Must be able to define SLA's and drive to support them
  • Must be able to work with third party vendors, contracts
  • Must have advanced problem-solving skills
  • Must have good verbal and written communication skills
  • Must have the ability to work independently and within a team environment
  • Must be self motivated, able to plan work effort and manage to the project schedule and priorities
  • Must be flexible, adaptable, & available for support during non-standard hours
  • Must be able to proactively address issues

  • BS in Computer Science, Engineering or equivalent area preferred.
  • Certifications and Supplemental Professional Development Training

If interested, you may contact: 
Maria Navarro      
Maria Navarro | LinkedIn
Equal Opportunity Employer:
Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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