Job Description

Reference # : 17-10627Title : Production Services Lead
Location : Charlotte, NC
Position Type : Direct Placement
Experience Level : Start Date : 10/25/2017
Assignment Detail
Industry:Financial ServicesJob Category:Finance / Accounting
Description
Production Services Lead


Grab the opportunity to achieve your full potential! Eclaro is looking for a Production Services Lead for our client in Charlotte, NC.
Eclaro’s client is one of the world's largest financial institutions, committed to providing the tools and services that bridge the gap between customers and their goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!

RESPONSIBILITIES:
This is Level 2 production support role where responsibility includes:
  • Triaging simple to complex issues related to Information Delivery applications involving Java/J2EE and Oracle.
  • Incident management, Problem management, change management using BMC Remedy tool and can provide on-call support
  • Meeting the Service levels for resolution of reported application issues
  • Routine meetings with various different teams like business users, Development, Infrastructure team
  • Understand the application architecture to triage different type of production issues
  • Coordinate with different teams to perform routines like validations for mandatory patch/upgrades/DR etc.
  • Answers questions from the business as well as provide AdHoc queries when requested

QUALIFICATIONS:
  • Additional knowledge of .Net and Genesys technologies will be helpful
5+ years of experience in:
  • JAVA, J2EE, REST Web services, Spring, Struts
  • Strong experience with Java and Web development.
  • Good Knowledge of Oracle Database
  • Working knowledge of UNIX
  • Production Support Experience is a MUST


Interested in applying?
Contact Charly Vie at charly@eclaro.com now.



Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

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