Job Description

Production Services Lead
Job Number: 20-00827
 
Grab the opportunity to achieve your full potential! Eclaro is looking for a Production Services Lead for our client in Jersey City, NJ.
 
Eclaro’s client is one of the world's largest financial institutions, committed to providing the tools and services that bridge the gap between customers and their goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
 
Responsibilities:
  • Monitor performance of the application, provide support to the application's business users and perform troubleshooting, analysis, research and resolution using advanced query and programming skills.
  • Identify possible production failure scenarios, create incident tickets in ticket tracking system, and communicate effectively with development and internal business operations teams.
  • Identify vulnerabilities and opportunities for improvement.
  • Maintain metrics and develop analysis to improvement all areas of Production Services.
  • Enhance administrative, operational and technical policies and procedures, and adopt best practice guidelines.
  • Participate in the development of new technology products and services, including analytical, technical, and administrative work as well as installation.
  • Consult with end users to determine optimal configuration of equipment and applications.
  • Serve as an escalation point between the client/business area and internal management for the resolution of technical problems and service requests.
  • Provide the client areas with technology products and service alternatives that improve the production services environment.
 
Required Skills:
  • Strong knowledge in ITIL (Certification is a differential)
  • Scripting languages: Python, Perl, Unix Shell
  • Operating systems: Solaris, Linux, Windows
  • SQL (Intermediate level: multi-table joins, grouping results, etc.)
  • Grid computing and batch management
  • Well-rounded understanding of infrastructure disciplines (network, server, storage, messaging)
 
If interested, you may contact:
Audrei Cortez
audrei.cortez@eclaro.com
2019423017
Audrei Cortez | LinkedIn
 
Equal Opportunity Employer:
Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
 

Application Instructions

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