Job Description

OTC Accounting Coordinator (Help Desk Agent)
Job Number: 21-13893
 
Join the Eclaro Team! Eclaro is looking for a OTC Accounting Coordinator (Help Desk Agent) for our client in Harrisburg, PA.
 
Eclaro’s client is an industry-leading managed service provider that works with multinational hospitality clients to enable an integrated approach to analyze and manage external talent on a global basis. If you’re up to the challenge, then take a chance at this rewarding opportunity!
         
Responsibilities:
  • Provide research support for Accounts Receivable (AR) or transient disputes and compile supporting documentation
  • Engage client teams to assist with identifying issues, resolving disputes and obtaining client information as needed
  • Engage the Team Lead to resolve if adjustments are required
  • Maintain dispute resolution documentation in accordance with client's standards
  • Update call logs daily
  • Support special initiatives as advised by leadership
  • Develop coordinated and positive relationships with other finance and corporate departments
  • Attend staff meetings pertinent to work assignments
  • Research and respond to information requests from internal departments and management
  • Provide complete and accurate information to guests on every telephone call and email
  • Ensure the privacy and security of confidential information about guests


If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
 
If interested, you may contact:
Kath Torres
katherine.torres@eclaro.com
5134499042
Kath Torres | LinkedIn
 
Equal Opportunity Employer:
Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. 

Application Instructions

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