Job Description

Operations Lead
Job Number: 21-16890
 
Help drive change! Eclaro is looking for a Operations Lead for our client in Jacksonville, FL.
 
Eclaro’s client is a leading global bank stimulating change and innovation in the industry by offering top-notch financial products and services for a wide-range of clients worldwide. If you’re up to the challenge, then take a chance at this rewarding opportunity!
 

Responsibilities:
  • Typically responsible for the supervision and oversight of a team and/or of workflow and functions.
  • May perform regular business activities but in the main has responsibilities for people management, workflow, training and performance of controls.
  • This would include to a large degree oversight of performance to Key Performance, Risk Indicators and Service level agreements.
  • Have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge and good practice.
  • Lead and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency.
  • Responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team.
  • Proactively identifies, escalates and takes steps to substantially mitigate risk issues within and outside of direct main business area and is also responsible for building, fostering and managing relationships with relevant stakeholders (internal and/or external) and in particular around the more time critical, complex or regulated tasks.
 
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
 
If interested, you may contact: 
Tony Viterbo       
anthony.viterbo@eclaro.com   
6463571241
Tony Viterbo | LinkedIn
 

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

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