Job Description

New Account Analyst
Job Number: 21-13029
 
Find your next opportunity in the Financial Services Industry. Eclaro is looking for a New Account Analyst for our client in Manhattan, NY.
 
Eclaro's client is one of the largest mutual life insurance companies and provides long-term care insurance, mutual funds and retirement-plan services across the US.  If you’re up to the challenge, then take a chance at this rewarding opportunity!
 
Position Overview:
  • Responsible for meeting and exceeding Client's Securities Service Level Requirements.
  • This is a very structured position that includes learning and communicating operational/legal procedures, multiple systems and financial industry policies while working in a fast paced environment.
  • Additional duties and tasks (processing, special projects, etc.) will be required dependent upon business needs.
 
Responsibilities:
  • Review of all new business mutual fund applications and investor profiles for our proprietary mutual fund - brokerage and non-proprietary (mutual fund, variable annuity, group annuity) vendors.
  • Ensure all applications and investor profiles meet our In Good Order completeness requirements and are in compliance with all client's Securities policies and securities industry regulations such as Regulation Best Interest (Reg BI).
  • Meet and exceed daily application goal assignments.
  • Effectively and clearly communicate to our agents and clients (as needed), any missing information that required to make the paperwork in good order, and initiating timely follow-ups when necessary.
  • Managing workflow queues to exceed our service levels, including regular daily review of all Pended new business for receipt of missing information.
  • Entering the new account information into our database systems.
  • Follow all procedures related to the handling of new business.
  • Managing periodic reports.
  • Handling of the agent Succession and Unprocessed Commissions processes.
  • Managing rejected paperwork workflow.
  • Possible matriculation to handling incoming calls from our agents and clients related to new business and the client’s technology.
  • Secondary:
    • Processing and updating client profile information through Book & Records periodic notifications and other written instructions.
    • Managing return mail.
    • Handling various Inforce correspondence and maintenance items such as beneficiary updates, check writing feature requests, name changes, review and processing of Power of Attorney requests, various ad-hoc letters of instruction.
    • Managing incoming faxes, e-mails, and rejected work items.
 
Qualifications:
  • Desired:
    • Excellent at following up on pended and open work items and managing the workflow queues.
    • Positive, customer focused attitude with a desire to exceed customer expectations.
    • Must be able to operate in a team environment and contribute to the company and team goals.
    • Strong technical and analytical skills required.
    • Excellent verbal, written communication, and listening skills.
    • Series 7 & 63 Client licenses desired but not required.
    • Experience with mainframe system, client's Securities internal Onbase and Eboss systems, Service Central, Client Information System, client's commission system.
 
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
 
If interested, you may contact:

Cedric Ceballo     
cedric.ceballo@eclaro.com      
6463571237
Cedric Ceballo | LinkedIn

 
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. 

Application Instructions

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