Job Description

Network Engineer
Job Number: 21-07453
 
Use your skills where innovative technology solutions begin. Eclaro is looking for a Network Engineer for our client in Orange, CA
 
Eclaro’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
 
Responsibilities:
  • Participates in the evaluation, purchase, testing, installation & maintenance of the hardware & software for the enterprise-wide network infrastructure: necessary to ensure optimal performance of Organization's integrated, state-of-the-art, multi-facility health system network of 4500+ users
  • Exhibits technical knowledge & experience in other critical network infrastructure components as evidenced by successful use & maintenance of multiple firewalls, UPS power systems, wireless technologies, remote access services using management software and/or other network management tools. Demonstrates technical knowledge and/or experience with other current & emerging technologies that are network connected such as Remote Access Systems, VoIP, imaging & animation systems
  • Participates in new network designs & implementations as evidenced by successful network design outcomes, including use of network components, closet/room design, cabling design (fiber & copper) & environmental design (such as A/C & electrical requirements)
  • Assist in supervision and monitoring assigned network infrastructure components as evidenced by proficient use of monitoring tools & submitted network performance reports. Completes regularly scheduled performance maintenance & upgrades (hardware & software) for assigned network infrastructure components as evidenced by successful completion of planned maintenance & minimal unplanned loss of network infrastructure availability & functionality
  • Participates in monitoring & maintaining network security as evidenced by proficient use of intrusion detection systems, firewalls, access control lists & a definitive understanding of Organization's security policies & procedures. Also stays abreast of security/software bugs & expediently implements patches to fix the bugs
  • Assist in developing logical, detail-oriented project plans and estimates, including implementation timeframes, resource estimates, cost estimates and cost/benefit analyses as demonstrated in submitted project documents
  • Develop and maintain proficient use of project management software and tools as demonstrated by use in project planning as well as problem resolution, change control and quality control
  • Understands and adhere to system implementation and system problem resolution priorities set by the Technical Services Manager and/or IT management as evidenced by implementation and problem resolution outcomes
  • Assist in the identification and evaluation of new application/database products and tools and makes recommendations for purchase. Recommendations submitted should ensure new hardware and software are adequate for projected application/system growth
  • Participate as an active contributing lead of project teams as evidenced by project minutes, status reports and outcomes
  • Utilizes detailed technical knowledge and experience to effectively and efficiently analyze issues, diagnose problems and determine resolutions, working with the Technical Services Manager and/or IT Management, Operations, Application and PM teams as necessary and as evidenced by positive problem resolution outcomes
  • Escalate problems is a timely manner to the Technical Services Manager and/or IT Management, other IS on-call/management staff and vendors as necessary and as evidenced by problem documentation, such as HEAT downtime and/or change control tickets, RCA Event Analysis Documents and timely problem resolution outcomes
  • Documents all problem solving measures that properly allow for team members to resolve recurring problems effectively and efficiently
  • Demonstrates preventive maintenance capabilities as evidenced by following sound implementation procedures such as ensuring new hardware and/or software is installed, pre-configured and tested in the test bed and in pilot locations prior to a formal rollout in a production environment and preventing and detecting intruder access into the network
  • Provides on-call coverage, on an as needed basis, for the Technical Team. Provides Level Three troubleshooting support for other system related problems. Provides preventive maintenance and implementations at business appropriate date and times as required
  • Communicate and follows up in a positive and meaningful manner with customers on the status on problems and projects, proper procedures for system evaluations, current task and project priorities that may conflict with their service request, and alternatives to requests for services that do not meet standards. All are evidenced by positive oral and written feedback from customers as well as positive service excellence survey results
  • Communicate the status on project implementations and problem resolutions to the Technical Services Manager, other IT staff, IT management and users as necessary. Frequent communications with the escalating IT person is most critical during unplanned downtimes
  • Communicates problems and resolution statuses to vendors in a timely and professional manner as evidenced by positive and successful client/vendor relationships and results
  • Document policies, procedures, standards and methodologies as necessary for the proper maintenance of databases and systems as assigned as evidenced in regular reviews of online and hardcopy documentation
  • Participates as an active, contributing member in regular Technical Services staff meetings and other assigned team/project meetings as evidenced by minutes, status reports and project outcomes. Takes minutes etc. as needed
  • Provides technical guidance in areas of application/system designs, installs, migrations, conversions, synchronizations and archiving by participating in meetings and submission of supporting technical documentation and recommendations
  • Participates in the recruitment of new employees by participating in applicant interviews and reporting recommendations to the Technical Services Manager
  • Trains and mentors existing and new employees by assessing needs, preparing appropriate materials and conducting successful sessions
  • Demonstrates, via verbal and written actions, adherence to and support of all HR and IS policies, procedures and standards such as PTO use, change control, confidentiality, security, and service excellence. Ensures all work done (design, distribution, modifications etc.) is also done in compliance with licensing requirements, legal requirements and industry standards. All evidenced by audit and survey results
  • Participates in Business/Disaster Recovery planning and preparedness efforts by participating in meetings and developing plans for responsible application databases
 
Qualifications:
  • Minimum of three years in Cisco routers & switches, high availability design experience, wireless technology, cabling systems, firewalls, UPS power systems, SNMP
  • Bachelor's Degree or additional four years of equivalent experience in lieu of education
  • Network design, routers & switches. Cisco routers, switches, VPN concentrators, firewalls and wireless access points, IDS, CiscoWorks, WLSE and High Availability redundant designing
  • Strong verbal and written communication, project implementation and troubleshooting skills
 
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
 
If interested, you may contact:
Tim Cusick
Tim.cusick@eclaro.com
646-755-9317
Tim Cusick | LinkedIn
 
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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