Job Description

Membership Data Associate
Job Number: 22-00134
 
Make your mark where innovation is the rule.  Our client is looking for a Membership Data Associate in New York, NY.
 
Eclaro’s client is a leading educational non-profit, committed to advancing educational opportunities around the world. If you’re up to the challenge, then take a chance at this rewarding opportunity!
 
Position Overview:
  • The Membership Data Associate will support analytical needs for the Client's Membership and Events team.
  • The individual will enter, refine, and analyze data on several key platforms: salesforce (membership content management), cvent (event registration), cadmiumCD (conference session management), drupal (conference website), and Guidebook (conference mobile app).
  • Experience analyzing and presenting data is required the candidate must have advanced excel skills and prior experience working within both salesforce and cvent.
 
Responsibilities:
  • Archive: Inventory, scan, and shred materials on 17 and Iron Mountain; elminate use of iron mountain.
  • Contact/Bounceback Updates: 800 number of contacts per year to be updated in Salesforce; 3-5 minutes per update for strightforward cases; 10 minutes for complex cases.
  • Governance SF Roster Updates: Manage entry of Committee assignments and Ongoing review of contact information for 250+ member leaders.
  • Link Member Applications: Complete process of researching and linking member applicant accounts/contacts to Salesforce accounts/contacts. Creation of applicant opportunity.
  • Link Nominations: Complete Process of researching and linking nominations contacts to Salesforce contacts.
  • Gov/Mem Inbox Backup: Monitor Gov/Mem inboxes when staff are out of office or working events.
  • Higher Ed/Salesforce Support: Provide Salesforce data entry support to higher ed staff.
  • Data Analysis Support: Update Key data fields as needed to support analytics work (e.g adding professional area info for member leaders).
  • Analytics & Reporting: Regularly generates event attendee reports in cvent; grooms event registration data to ensure accuracy.
  • Researches and makes necessary updates to attendee records.
  • Answers ad hoc questions about event attendee trends such as professional segmentation and geography.
  • Creates (pre and post) event overviews that relay key attendee data, including member status, location, and professional area. Sends weekly event report that tracks total registration as event approaches.
  • Generates salesforce reports that contain key membership data used for both analytical projects and marketing campaigns.
  • Data Updates & Entry
 
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
 
If interested, you may contact:
Gladys Caña
Gladys.Cana@eclaro.com
6468495356
Gladys Caña | LinkedIn
 
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

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