Job Description

Learning Management System (LMS) Administrator Specialist
Job Number: 21-15030
Be part of a company that delivers life-changing healthcare solutions. Eclaro is looking for a Learning Management System (LMS) Administrator Specialist
for our client in Devens, MA.
Eclaro’s client is a leader in the Biopharmaceutical Industry, providing quality, innovative, and affordable medicines that make a difference in the lives of patients all over the world. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
  • Responsible for the accurate and timely processing of all training requests and successful maintenance of the Training System for GMP impacted areas.
  • Works with Department Managers to maintain current and accurate training curriculum(s) and assignments for GMP employees.
  • Provide technical support to the business as required for use of the Learning Management System.
  • Assists in determining training solutions that adhere to the Site Training program. Must have the ability to communicate information across all employee levels.
  • Reports to the Associate Director and supports client’s
  • This role is a member of the Quality Systems and Compliance Organization.

  • Creates and maintains GMP curricula, and user groups for all supported functional areas and assigns them accordingly;
  • Provides reports/queries/metrics as requested from Learning Management System for compliance and supports miscellaneous requests;
  • Collaborates with internal IT to provide LMS troubleshooting;
  • Recognizes and resolves training discrepancies. Communicates any such occurrence and corrective action to affected personnel;
  • Reviews and approves accuracy of documents for training information and updates document effective dates through companies Document Management systems (DMS);
  • Manages, schedules, and coordinates training for GMP courses;
  • Organizes and prepares training course materials such as handouts, supplies and visual materials;
  • Amends and revises materials as necessary, in order to adapt to changes that occur;
  • Uploads training scores as appropriate into LMS;
  • Maintains Curriculum Catalog on all curricula data that is inputted into the LMS to ensure integrity across all users;
  • Authors documents regarding LMS processes, policies and training in DMS as necessary;
  • Acts as a support fielding questions and issues from internal customers related to the business and systems;
  • Files all training documentation (hard copy) and provides general administrative support of department as required;
  • Trains new team members and provides one-on-one coaching to LMS learners, management or designee;
  • Grant security roles as appropriate;
  • Contributes to completion of training system-related objectives as assigned;
  • Performs other tasks as assigned;

  • Bachelors degree preferred
  • 3 or more years of relevant systems experience in a regulated industry required, preferably in Life Sciences
  • Learning Management System (LMS) background and training specialist experience required. SuccessFactors strongly preferred.
  • An equivalent combination of education and experience may substitute
  • Knowledge on Good Manufacturing and Documentation Practices
  • Detail oriented
  • Experience in training material development and training delivery

If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
If interested, you may contact:
Jay Lucas
Jay Lucas | LinkedIn
Equal Opportunity Employer:
 Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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