Job Description

Learning & Organizational Solutions Management Systems Administrator

Job Number: 21-13421


Be part of a company that delivers life-changing healthcare solutions. Eclaro is looking for a Learning & Organizational Solutions Management Systems Administrator for our client in Summit, NJ.


Eclaro’s client is a leader in the Biopharmaceutical Industry, providing quality, innovative, and affordable medicines that make a difference in the lives of patients all over the world. If you’re up to the challenge, then take a chance at this rewarding opportunity!


Position Overview:

  • Responsible for the administration of the Learning Management System (LMS) in the Site and for providing support to the Learning and Organizational Solutions Management Department.
  • This position must comply with all security guidelines, environmental health and safety regulations and the current good manufacturing practices required by the job function



  • Administers and recommends improvement opportunities for the site LMS and escalates software technical problems.
  • Enters the training data into the LMS including but not limited to training records, curricula maintenance. Also communicate to functional areas correction necessary in training documents to expedite data entry.
  • Administers the records retention process and ensure proper filing of training documents.
  • Administers and custodies external and internal training documentation records and certifications and audits completed training documentation for accuracy.
  • Generates, if required, metrics and reports related to the training performance (ex. monthly training compliance reports for the areas).
  • Prepares training materials (creates and updates courses, modules, curriculums, reports and schedules, reviews and proofreads courses content-including on line courses- for accuracy and thoroughness as required) and; may require to provide training of the Learning Management System and/or other basic training such as Outlook, New Hire, Customer Service.
  • Apply LMS knowledge to provide front line technical support (or escalation) for users and monitor incoming tickets to track activity, resolve issues, or process requests
  • Clean up data to ensure that only the most accurate user and learning data is retained
  • Provides support during audits and government inspections related activities such as documentation retrieval.


Required Qualifications:

  • Bachelor's Degree in business administration, Education, Psychology, Sciences or Computer System
  • 2+ years LMS administration experience
  • Proficient with MS Office
  • Strong problem-solving, time management, organization, and prioritization skills
  • Ability to work independently in a fast-paced environment and manage multiple priorities
  • Must be action-oriented and customer-focused
  • Excellent attention to detail
  • Ability to work independently, have a high degree of accountability and accuracy of work
  • Strong sense of urgency and accountability
  • Excellent verbal and written communication skills
  • High degree of customer service working with internal customers from all levels of the organization
  • Team player with demonstrated strong interpersonal skills and ability to build effective working relationships
  • Good Manufacturing Practices (GMP) within a commercial biopharmaceutical, a plus


If hired, you will enjoy the following Eclaro Benefits:

  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro


If interested, you may contact:

Monica Galang

(854) 999-0734


Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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