Job Description

LAN Support Analyst
Job Number: 19-07111
Want to be part of the Energy Industry? Eclaro is looking for a/an LAN Support Analyst for our client in Spring valley, NY
Eclaro's client operates one of the world's largest energy delivery systems, constantly at the forefront of innovations in developing technology. If you’re up to the challenge, then take a chance at this rewarding opportunity!
  • Responsible for 1st and 2nd level Local Area Network support (LAN), troubleshooting support, and deployment of applications, infrastructure components, and imaging and deployment of workstations/laptops.
  • Work as part of a group that deploys, upgrades, and supports the workstations, applications, and associated LAN equipment.
  • Involves heavy customer contact with all levels of employees.
  • Ensure that safe work practices are followed, and the environment is fully protected in accordance with Company policy and governmental regulations.
  • Responsible for 1st and 2nd level support (LAN); as well as interfacing with O&R's Application Development and Wide Area Network group.
  • Operates in all of O&R's various sites and environments, such as headquarters buildings, substations and various work-out locations, providing support for deployment of applications and workstations as well as laptops and MDTs as well as familiarity with supporting iOS devices.
  • Provides on-site troubleshooting, problem diagnosis and resolution, and general support for the corporate infrastructure installed at all company locations.
Required Skills:
  • A Bachelor's degree related to Computer Science or Information Systems with a minimum of one-year experience, or a High School Diploma/G.E.D. with a minimum of 4 years' experience is required.
  • Experience with the Microsoft Office suite required (2010 and higher). Knowledge of Microsoft OS 7 and higher (especially Windows 10). Experience with supporting Office 365 is preferred.
  • Familiarity with upgrade and migration tools for Windows 10 and Office 365.
  • A general understanding of wireless technology and mobile computing devices including iOS devices.
  • Strong analytical, oral and written communication skills required for customer interaction, problem description and problem solving.
  • Ability to handle multiple assignments with changing priorities while still meeting deadlines.
  • Excellent knowledge of Windows 7-10 especially regarding upgrade/migration to W10, as well as solid understanding of various versions of MS Office, Exchange and Office 365.

If hired, you will enjoy the following Eclaro Benefits:
401k Retirement Savings Plan administered by Merrill Lynch
Commuter Check Pretax Commuter Benefits
Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro

If interested, you may contact:
Heckle Tulab
Heckle Tulab | LinkedIn

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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