Job Description

IVR Tester
Job Number: 19-05756
 
 
Join the Eclaro Team! Eclaro is looking for an IVR Tester for our client in Alpharetta, GA. This is a contract position located at our client's site.

 
Eclaro’s client is a leading technology solutions provider, specializing in digital transformations and collaboration with customers to manage their needs and achieve success. If you’re up to the challenge, then take a chance at this rewarding opportunity!  

Responsibilities:
  • Create test cases
  • Support the test lead on test plan creation
  • Execute tests of new or revised system capabilities (manual and automated)
  • Execute production validation testing, ongoing reliability testing (“ORT”) and sandbox testing
  • Execute regression test cases (manual and automated)
  • Execute end to end (“ETE”) test cases
  • Retest defects (defect fixes IST, production, ETE and performance testing)
  • Perform shakeout testing
  • Update TDP/Quality Center for test case management and defects
  • Create/support daily metrics/status reporting
  • Manage defects and bring to resolution
  • Escalate blocking issues to Test Lead for resolution
  • Maintain (ongoing) suite of automated test cases
Qualifications:
  • Good communication skills
  • Can speak and read in Spanish
  • Minimum 6 months of test execution experience
  • Technical knowledge of test tools (i.e., TDP, Quality Center, SOA
  • Test, QTP, HP Performance Center, Load Runner)
  • Knowledge of test standards, methods and procedures
  • Troubleshooting skills
  • PL/SQL, Java, J2EE
  • Strong time management skills
  • Ability to manage timelines, duration, and escalations
  • Basic business process and application knowledge
  • Basic knowledge of application flows
  • Knowledge of T Process
  • Experience with UNIX, XML, SQL, Unix, CVS
  • HTML, CSS, JS and other Web 2.0 technologies
  • Experience with Salesforce.com for applications built on salesforce.com platform
  • Knowledge of agile delivery model, process and Agile/Scrum Methodologies
 
 
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro 

If interested, you may contact:
Ashly Velasco
ashly.velasco@eclaro.com
6463571236
Ashly Velasco | LinkedIn
 

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

 

Application Instructions

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