Job Description

IT Support Technician
Job Number: 21-14583
 
Use your skills where innovative technology solutions begin. Eclaro is looking for a IT support Technician for our client in Boston, MA.
 
Eclaro’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
 

Responsibilities:
  • Assist with new laptop roll out Lenovo Gen 6 laptops from older version.
  • Follow documentation/runbook for deployment of laptops
  • Work with each individual end user to get them set up on new device must have good end user support skills
  • Transfer docs/data to new laptop from the old device
  • Follow imaging process and configuration of PCs
  • Work with ticketing systems to help out with low level ad-hoc requests
  • Box up old gear for device removal
 
Qualifications:
  • 3-6 years of relevant experience
  • Windows10 experience
  • Upgrade processes
  • MS Office
  • Basic Meraki knowledge
  • Basic networking
  • Good customer service and communication skills
  • Quick learner, jump right in
  • Experience supporting law firms in the past a plus

If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro

If interested, you may contact:
Homer Ballega     
homer.ballega@eclaro.com     
2013759070
Homer Ballega | LinkedIn
 

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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