Job Description

HRIS Business Analyst with WorkDay experience
Job Number: 19-07229
Eclaro is looking for a HRIS Business Analyst with WorkDay experience for our client in SAN JOSE, CA.

Eclaro’s client is a major technology firm with a prominent presence in large and fast-growing markets, providing products and services that enable businesses and economies to thrive.  If you’re up to the challenge, then take a chance at this rewarding opportunity!

  • Serve as a Subject Matter Expert for core HR technology systems – Workday, Salesforce and SilkRoad - providing support in key system areas – core functions and interfaces.
  • Work directly with customers to research, troubleshoot and lead resolution efforts while building partnerships and forging customer relationships.
  • Manage inbound service requests for support maintaining focus on the employee experience resolving cases quickly and with quality.
  • Perform configuration, setup and testing support for updated business processes and other configuration changes.
  • Provide support and troubleshooting for Workday – lead internal team discussions with a strategic lens on the full service request landscape bringing forward recommendation for Workday configuration adjustments.
  • Assist and train others as needed in the use and adoption of Workday.
  • Develop detailed test plans and execute on new configurations as required.
  • Perform audit research and conduct process audits to ensure data integrity; work with data management to resolve issues.
  • Assess impact of problems, communicate to appropriate team members, and provide prioritized solutions that minimize impact.
  • Partner with HR and other business partners to meet evolving business requirements and identify enhancement opportunities.
  • Support review and readiness activities for Workday weekly updates and bi-annual release cycles.
  • Participate and support internal SOX audit cycles and requirements.
  • Gather and document user requirements, then design and implement system solutions to improve the employee experience.
  • Communicate effectively with internal and external stakeholders involved with technology updates or implementations providing regular status updates
Required Experience:
  • Minimum 3-5 years of experience as an HRIS analyst
  • Minimum 3-5 years hands-on experience with HR systems – design, test and QA processes
Preferred Experience:
  • Experience in Working in a Workday Project
  • Exposure to Workday
  • Experience partnering with internal and external audit leads through Workday audit reviews regards
Required Skills:
  • Word, Excel, and PowerPoint skills.
  • Outstanding analytical and problem solving abilities
  • Ability to work well under pressure, handle multiple tasks in a fast paced environment with flexibility and a positive attitude
  • Possess excellent verbal and written communication skills.
  • Able to absorb new technologies and features quickly.
  • Team player who will work across the organization to continue improving the way we provide service.
Preferred Skills:
  • Manage unexpected situations professionally and maintain a calm demeanor in difficult situations
  • Advanced Workday Experience / Certification – Reporting, Security and Release management
  • Strong ability to diagnose and troubleshoot issues
  • Excellent documentation skills
  • Comfortable handling sensitive, confidential information
  • Ability to work effectively in a team-oriented, collaborative environment
  • Detail oriented, self-driven, and able to work with minimal supervision
If hired, you will enjoy the following Eclaro Benefits:
401k Retirement Savings Plan administered by Merrill Lynch
Commuter Check Pretax Commuter Benefits
Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro

If interested, you may contact:
Melissa Francisco
Melissa Francisco | LinkedIn
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


Application Instructions

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