Job Description

Field Technician
Job Number: 19-05414
 
 
Join the Eclaro Team! Eclaro is looking for a Field Technician for our client in Charlotte, NC. This is a contract position located at our client's site.

 
Eclaro’s client is a leading technology solutions provider, specializing in digital transformations and collaboration with customers to manage their needs and achieve success. If you’re up to the challenge, then take a chance at this rewarding opportunity!  

Responsibilities:
  • Assist VIPs with computer and IT related problems; All VIP work related devices are in scope for assistance, including but not limited to laptops, PCs tablets and mobile phones
  • One on one, live interaction at Customer Location during regular business hours and one on one, live interaction at any VIP’s location within fifty (50) miles of the Customer Location (the “Service Area”)
Qualifications:
  • Skilled and Customer Focused  Desktop Technician 8+ years
  • Executive desktop support 10+ years
  • Field Support 10+ years, hardware, software and equipment products- laptops, software, hardware and printers, and related equipment 10+ years
  • Customer technology and support requirements 10+ years
  • Operational process and procedure 6+ years
  • Firewalls and Network
  • Must be willing to be on-call 24x7 for Executive support within North Carolina plus remote users and have own transportation
  • Bachelor's Degree Preferred
 
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro 

If interested, you may contact:
Ashly Velasco
ashly.velasco@eclaro.com
6463571236
Ashly Velasco | LinkedIn
 

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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