Job Description

Endpoint Engineer
Job Number: 21-16200
 
Make your mark where innovation is the rule.  Our client is looking for an Endpoint Engineer in Reston, VA.
 
Eclaro’s client is a leading educational non-profit, committed to advancing educational opportunities around the world. If you’re up to the challenge, then take a chance at this rewarding opportunity!
 
Position Overview:
  • The Endpoint Engineer will interact directly with IT engineering, and operational staff to implement new desktop management and collaboration technologies.
  • This individual is responsible for the development, design and ongoing support for infrastructure operating systems, infrastructure services and COTs applications.
  • The Endpoint Engineer will provide engineering support to Business Delivery, Information Security along with other organizations within The Client to develop solutions that meet business needs.
  • The candidate must have in depth knowledge of operating systems and system configurations, and in one or more COTs systems supporting the enterprise.
  • The Endpoint Engineer will provide tier III incident support as well as ongoing planning for system operation and improvement.
  • The successful candidate will interface with customers, peers, and vendors to resolve configuration and operational issues, integration problems, and related technology problems.
 
Responsibilities:
  • Engineer, design and deploy solutions in support of development efforts.
  • Provide technical knowledge in primary areas of competence and provide technical project support.
  • Develop increasing expertise in key technologies, focusing on three-tiered, web- based solutions.
  • Maintain experience and knowledge in problem definition, requirements analysis and the general design and integration of systems.
  • Develop an increasing appreciation for technologies and architectures, including; enterprise architecture strategies and deployment best practices, architecture and component performance testing, hosting strategies and infrastructure architectures, and SDLC.
  • Manage enterprise COTs, infrastructure services, or internal developed solutions to ensure an available and reliable system.
  • Develop architecture diagrams, briefings and training on new end-user services.
  • Interacting directly with IT, ISO, engineering, and operational staff to implement new or enhance existing technologies.
  • Gather technical and business requirements, develop customized solutions and manage customer expectations.
  • Proven experience in managing technologies in enterprise with a drive for understanding customer needs and operational excellence.
  • Ability to provide advice and recommendations on system upgrades, replacements, or new systems.
  • Communication with vendors for upgrades and troubleshooting issues with equipment and software
  • Capable of training and demonstrating product features and operation to non-technical customers.
  • Provide and assist with project management on technical implementations and projects.
  • Participate in performance testing efforts.
  • Provide technical support to third parties regarding the use, understanding, design, and implementation of Client products, providing end user and on-site support when required.
  • Assist in deployment of new applications and services as well as provide tier II/III incident support.
  • Represent the Client and its products in inter-company meetings, and industry conferences.
 
Qualifications:
  • Five years of progressively responsible directly related experience, including project leadership experience.
  • Proven experience in managing technologies in enterprise with a drive for understanding customer needs and operational excellence.
  • Depth in Windows operating systems with strong understanding of virtual operating environments.
  • Working knowledge of use of public cloud services.
  • Experience with large end-user rollouts of Endpoint management solutions.
  • PowerShell scripting experience
  • Experience with Windows Endpoint Engineering with proven technology expertise in more than one relevant core areas such as, Intune, Azure, Autopilot, BitLocker, Active Directory, Windows Endpoint Image Engineering, Software Distribution, and Microsoft Office 365.
  • Experience in mobile device management for Windows Endpoint management.
  • Experience macOS and Jamf Pro will be advantageous.
  • Experience planning, designing, and implementing new software solutions.
 
Required Skills:
  • Process: Add specific details of their experience on Mac (Bash/ZSH) and Windows (Intune/VDI) > Share remote interview guidelines and upload image when accepting interview invitation > Initial .5 w/manager > team 1.0 > verification and will need shipping details (Address, phone, email) to order equipment in tandem with this > Orientation at 8:45 of agreed upon start date (please verify receipt of email tracker several days prior & ensure equipment received)
  • Endpoint engineer experience (versus system administration or support center)
  • Real exposure to endpoint management platforms, specifically Intune, Azure, Autopilot, Conditional Access
  • Experience scripting using PowerShell
  • Experience with software packaging and deployment
  • Experience with Group Policy
  • Experience with Windows Hello for Business
  • Experience with BitLocker
  • Experience deploying hardware using enterprise tools
  • Keys to look for: Azure, Azure AD, Intune, Conditional Access, Jamf Pro, Configuration Manager, PowerShell, shell scripting, mobile device management (MDM), Group Policy, Windows Hello for Business, Bitlocker, software packaging and deployment, endpoint (device) provisioning, Azure Virtual Desktop (AVD) or Windows 365 cloud virtual desktop
  • Significant plus for candidates with
  • Mac, Jamf Pro, Configuration Profiles, macOS Provisioning, macOS shell scripting, and packaging experience
  • CIS, NIST 800-53, ISO 27000 series, PCI DSS, FISMA security frameworks for endpoints
  • Working knowledge of COTs applications and infrastructure services.
  • Understanding of the academic environment.
  • Understanding of security.
  • Strong customer service orientation.
  • Strong problem solving and analytic skills.
  • Ability to travel when required.
 
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
 
If interested, you may contact:
Carlo Flores
Carlo.Flores@eclaro.com
6466952934
Carlo Flores | LinkedIn
 
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

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