Job Description

Director of Tech Ops Management

Job Number: 21-12190


Use your skills where innovative technology solutions begin. Eclaro is looking for a Director of Tech Ops Management for our client in New York, NY.


Eclaro’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!


Position Overview:

  • The team currently has multiple data center and infrastructure work spread across different organizations within technical ops.
  • This role will help in aligning datacenter standardization and process improvement with the end goal of footprint reduction and cloud migration.


Required Qualifications:

  • 7+ years in an infrastructure management role
  • Hands-on approach in addressing issues, outages, and new solutions
  • 7+ years of experience leading an IT Infrastructure department and strategic IT Infrastructure projects, inclusive of Data Center, Servers, Storage, Messaging, Network, and Telecom
  • 7+ years of hands-on technical experience building and supporting many of the following services and technologies:
    • WAN/LAN networks (Cisco)
    • Storage/SAN (DAS, SAN, NAS)
    • Load Balancers (F5/Citrix)
    • Physical servers
    • Virtual servers (ESX/VMWare)
    • Data centers (private, cloud and hybrid)
    • Active Directory
    • Monitoring
    • Disaster recovery
  • 7+ years' experience leading infrastructure delivery teams inclusive of scope, scheduling, budgeting, and project planning in an environment with aggressive delivery goals
  • Expertise with vendor management, negotiation and oversight of vendor resources
  • Experience transforming teams through technology, organization, culture, process, and business change management
  • Strong customer relationship and customer service skills
  • Exceptional written, verbal, presentation, and interpersonal skills
  • Hands-on leader, visionary, and problem solver with a passion for excellence
  • Outstanding performer, persistent and pro-active leader, exceptionally detail oriented, and driven to exceed expectations
  • 7+ years' experience with ITSM and ITAM (software and hardware asset management), working with enterprise tools in on premise and cloud environments (AWS and/or Azure)
  • Experience with AWS or Azure cloud service providers
  • Automation engineering and modern DevOps tooling, including configuration management (e.g., Chef and Packer), scripting (e.g., Bash and Python), and infrastructure as code (e.g., Terraform and AWS CloudFormation)
  • Certifications across either Azure or AWS


If hired, you will enjoy the following Eclaro Benefits:

  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro


If interested, you may contact:

Tim Cusick


Tim Cusick | LinkedIn


Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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