Job Description

Digital Capability Manager
Job Number: 21-06335
Be part of a company that delivers life-changing healthcare solutions. Eclaro is looking for a Digital Capability Manager for our client in Lawrence Township, NJ
Eclaro’s client is a leader in the Biopharmaceutical Industry, providing quality, innovative, and affordable medicines that make a difference in the lives of patients all over the world. If you’re up to the challenge, then take a chance at this rewarding opportunity!

  • Work as the primary liaison between IT Plan and/or Business teams and other matrix IT Delivery teams to analyze & validate published requirements to deliver technical solutions for Multichannel CRM Capabilities such as Approved Email, CLM & IVAs, Consent Capture and Vault PromoMats
  • Design & develop cost effective solutions that meet functional, technical, security and performance requirements which also adhere to platform design standards & release management process
  • Lead, plan & deliver new and/or existing strategic platform capabilities that create tangible business value
  • Collaborate with matrix teams to shape & drive platform roadmap in support of business & platform needs
  • Collaborate with matrix teams (i.e. Business, IT, Security, External Vendors, etc.) to ensure smooth execution of programs, projects and support activities to meet business needs
  • Asssist and/or manage requests from IT Plan (for IT Investments) and via Operational Change Board(s)
  • Oversee multiple projects across different business units (i.e. Commercial, Medical and Access) while supporting cross-functional activities related to product launches/line extensions, field re-alignments and other Commercialization field endeavors
  • Execute & manage IT vendor contract(s) and Service Order(s) as needed
  • Ensure management & control of IT project and / or operational financials and budgets as needed
  • Partner with external platform partners/vendors to influence & drive their product roadmaps
  • Ensure technical solutions are compliant with Client policies, procedures and regulations
  • Identify, clarify, and resolve system development and/or maintenance activity issues and risks, escalating them as needed

  • Bachelor's degree
  • 5+ years' experience with Veeva Multichannel CRM capabilities (i.e. Approved Email, CLM & IVAs, Consent Capture, Vault PromoMats, etc.)
  • Hands-on experience and/or strong understanding of Veeva Vault PromoMats
  • Experience supporting Commercial, Medical and/or Access field force systems
  • Experience using Agile practices & methodologies
  • Understanding of master data strategies and information hubs a plus
  • Proven leadership and decision making skills
  • Strong presentation, verbal & written skills to deliver clear & transparent communications
  • Think strategically while delivering tactically
  • Can communicate the "big picture” in terms of overall solution (both functional & technical components) and break it down into smaller manageable work units
  • Strong analytical and problem solving skills
  • Comfortable managing multiple complex initiatives in fast paced dynamic environment
  • Comfortable working with limited direction and/or independently
  • High energy and works with sense of urgency
  • Proficient in MS Office
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
If interested, you may contact:
Paul Quibuyen

Paul Quibuyen | LinkedIn

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status

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