Job Description

Digital and Data Management Support Specialist
Job Number: 20-02390
Be a part of a company that supports life-changing healthcare solutions. Eclaro is looking for a Digital and Data Management Support Specialist for our client in St. Louis, MO

Eclaro’s client is a leading manufacturer of lab materials, technology and service supporting the Life Science field. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
  • This will support the Digital and Data Management organization within Client Life Science Quality Organization by using a collaborative, hands on, problem solving based approach to identify and execute key objectives facilitating various team functions.  
  • Provide critical organizational support to teams managing a variety of time sensitive critical tasks in a matrixed cross functional environment
  • Facilitate documentation support and provide accountability and traceability for key initiatives
  • Tracking of data requirements across functional areas, including documentation of open tasks and issue resolution
  • Communication of ongoing LSQD initiatives to key stakeholders
  • Develop a deep knowledge in end to end business processes related to LSQD initiatives
  • Assign priorities to tasks and issues as they arise and keep the team informed about the most relevant ones
  • Respond to issues with urgency and with focus on problem solving and process improvement
  • Provide basic data analytics and KPI's to support LSQD projects and initiatives
  • Maintain a digital mindset
  • Provide basic data analytics and KPI's to support LSQD projects and initiatives
  • Support content development and coordination of critical business documentation such as SOP's and process mapping
  • Coordination and facilitation of meeting agendas and action items related to LSQD leadership team meetings and workshops
  • Draft communications related to key initiatives and outcomes of strategic meetings to ensure stakeholder awareness and follow through
  • Process mapping and documentation of various strategic initiatives to support the Digital and Data Management organization and associated Business Partners
  • Work collaboratively with teams in areas of data preparation and data validation, especially during periods of critical project implementations
  • Support additional Client Digital and Data Management projects and teams as required
  • Focus on areas of process improvement and data quality enrichment, communicating ideas and best practices to relevant stakeholders
Required Experience:
  • Experience offering solutions to challenges encountered during operational execution and time sensitive activities
  • Experience mapping and implementing processes to facilitate issue resolution
  • A minimum of 2 years of professional experience in ERP Master Data, Product Management, E-Commerce or Customer Service
Preferred Experience:
  • BS/BA or CS degree
  • Master Data Creation and Change experience within SAP or other ERP Systems
  • Understanding of Data Governance Processes
  • Experience in using relevant SAP Modules or ERP Systems.
  • E-Commerce or other Digital Solution Experience
  • Project Management Experience
  • Experience in Data Analytics and KPI Reporting
  • Customer Facing Role Experience
  • Help Desk or Service Ticket Resolution Experience
Required Skills:
  • Highly developed organizational skills with a keen attention to detail
  • Ability to manage multiple, complex projects simultaneously and meet deadlines with limited supervision
  • Ability to effectively manage without authority to facilitate team members/stakeholders accountability to tasks and timelines
  • Ability to work under pressure effectively in a global, matrixed organization across multiple time zones and geographies
  • Ability to facilitate virtual and face to face meetings and manage multiple stakeholders
  • Excellent written and verbal communication skills, savvy power point user
  • Demonstrated skills in prioritization and time management
  • Proficiency with the Microsoft Office suite
  • A passion for customer focus and problem solving to ensure critical business continuity
  • Self-Motivated and Solution Oriented to help a large team with diverse skills and roles to stay on task and achieve maximum performance
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
If interested, you may contact:
June Binuya
June Binuya | LinkedIn
Equal Opportunity Employer:
Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

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