Job Description

Field Technical Support
Job Number: 19-03736
 
 
Join the Eclaro Team! Eclaro is looking for a Field Technical Support for our client in Lubbock, TX. This is a contract position located at our client's site.

 
Eclaro’s client is a leading technology solutions provider, specializing in digital transformations and collaboration with customers to manage their needs and achieve success. If you’re up to the challenge, then take a chance at this rewarding opportunity!  

Responsibilities:
  • Provides on-site field support to customers
  • Performs installations, repairs, upgrades and maintenance on hardware and equipment
  • Verifies and approves operational quality of system equipment
  • Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance
  • Assists in investigating and resolving complex installations and maintenance matters of significance
  • Instructs customers in the operation and maintenance of systems/equipment
  • Provides on-site I.T. field support to customers including installation, and servicing and repairing computer systems and equipment
Qualifications:
  • Five or more years of field support experience
  • Experience working with customer technology and support requirements
  • Good interpersonal skills to work with customers and other unit personnel
  • Good analytical and problem solving skills Good communication skills
  • Good time management and organizational skills
  • Ability to resolve hardware and equipment problems, Office environment, Windows 7/10 experience 

If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro 

If interested, you may contact:
Crystal Villanueva
crystal.villanueva@eclaro.com
2019423008
Crystal Villanueva | LinkedIn

 
 
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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