Job Description

Desktop/LAN Analyst
Job Number: 19-05526
Want to be part of the Energy Industry? Eclaro is looking for a Desktop/LAN Analyst for our client in Green burgh, NY
Eclaro's client operates one of the world's largest energy delivery systems, constantly at the forefront of innovations in developing technology. If you’re up to the challenge, then take a chance at this rewarding opportunity!
  • Responsible for 1st and 2nd level Local Area Network support (LAN), as well as interfacing with Client's Application Development and Wide Area Network groups
  • Operates in all of Client's various sites and environments, such as Headquarters Buildings, Power Plants, Substations, etc., providing support for deployment of applications and workstations
  • With some general guidance, provides on-site troubleshooting, problem diagnosis and resolution, and general support for the Corporate Infrastructure installed at all company locations
  • Work with Client's other technical groups to deploy and upgrade routers, switches, servers, and new technologies as we incorporate them into our environment
  • Work as part of a group that deploys, upgrades, and supports the workstations, applications, and associated LAN equipment
  • Ensure that safe work practices are followed and the environment is fully protected in accordance with Company policy and governmental regulations
Required Experience:
  • Bachelor's degree related to Computer Science or Information Systems with a minimum of one-year experience, or a High School Diploma/G.E.D with a minimum of 4 years experience
  • Experience with the Microsoft Office suite
  • Solid knowledge of Microsoft desktop systems (Windows W7-10 as well as familiarity with legacy Windows OS')
  • Excellent knowledge of local area networking, copper and fiber wiring, departmental concentrators and switches
  • A general understanding of wireless technology and mobile computing devices
Required Skills:
  • Strong analytical, oral and written communication skills required for customer interaction, problem description and problem solving
  • Ability to handle multiple assignments with changing priorities while still meeting deadlines
  • Ability to learn new technology as required for the job using documentation and other available resources
  • Valid driver's license and be able and willing to travel throughout the Client service territory as needed
  • Able to lift at least 50 lbs. and be capable of bending and kneeling in order to install computer equipment in tight spots
  • Good writing skills
  • Good customer service skills, due to significant contact with our users
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
If interested, you may contact:
Henry Zuniga
Henry Zuniga | LinkedIn
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

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