Job Description

Desktop Engineer
Job Number: 21-15777
 
Use your skills where innovative technology solutions begin. Eclaro is looking for a Desktop Engineer for our client in Bala Cynwyd, PA.
                                                                                                 
Eclaro’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
 
Position Overview:
  • Design, build, and support the end user computing environment for all group companies.
  • This includes hardware and software selection, deployment strategies, system imaging, and ongoing management with both on premise and cloud based tools for physical and virtual client systems.
 
Responsibilities:
  • Support the imaging process for physical systems, and help develop improvements to these processes.
  • Work closely with the development teams to build, test and smoothly deploy software solutions to end users with minimal impact and downtime.
  • Manage systems using MECM and Intune for tracking deployments and overall system health. Use these tools to delivery security solutions for encryption and threat protection.
  • Execute the existing monthly Microsoft patching schedule, addressing any systems requiring remediation and reporting results in a timely manner.
  • Collaborate with the Service Desk and Deskside Support teams to handle escalated support tickets in a timely fashion.
  • Work to share knowledge to help these teams resolve future cases sooner to help improve with a first contact resolution.
  • Work with the security teams to quickly remediate software vulnerabilities and maintain a secure environment.
 

Experience:
  • Experience with the following tools and technologies:
    • MECM design, configuration, and maintenance
    • MECM imaging, software packaging and deployment, and client configuration
    • Client system provisioning strategies (MECM, MDT, AutoPilot)
    • Intune configuration and management, including co-management configuration with MECM
    • Azure Active Directory and hybrid AD Joined devices
    • Mobile device and Windows 10 management with Intune
    • VMware
    • Active Directory
    • Citrix configuration and management
    • PowerShell and command line scripting
  • 5-10 years of experience in IT

Skills:
  • Problem solving and troubleshooting skills in a complex environment, with the ability to analyze a situation and make recommendations on the best way to proceed.
  • Thorough working knowledge of DNS, DHCP, OS setup and configuration.
  • Time management and the ability to handle multiple concurrent projects.
 
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
 
If interested, you may contact:
Karl Sumagui      

karl.sumagui@eclaro.com       
6466952947
Karl Sumagui | LinkedIn


Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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