Job Description

Data Center Support
Job Number: 19-06198
Join the Eclaro Team! Eclaro is looking for a Data Center Support for our client in Kings Mountain, NC. This is a contract position located at our client's site.
Eclaro’s client is a leading technology solutions provider, specializing in digital transformations and collaboration with customers to manage their needs and achieve success. If you’re up to the challenge, then take a chance at this rewarding opportunity!  

  • Enters commands on computers, tape drives, printers, data communications equipment, and plotters to integrate and operate equipment
  • Observes and researches peripheral equipment and error messages displayed on monitor to detect faulty output or machine stoppage
  • Investigates, evaluates and resolves equipment problems and escalates issues as necessary to maintain job production
  • Maintains audit trail of job activities and status to document productivity
  • Maintains specific quality records to ensure standards are met
  • Monitors and maintains the production job schedule and ensures the schedule is adhered to in order to maintain performance
  • Performs scheduled, such as daily, weekly, or nightly, backups on systems in order to maintain production
  • Takes printers and terminals in and out of service as required and assists in resolving hardware related problems in the data center
  • Coordinates the movement of equipment and assets in order to maintain production
  • Monitors and computes customer data file restores to ensure that data are current and accurate
  • Utilizes standard problem management tools to record discrepancies in the environment
  • Analyzes and evaluates incident reports and makes recommendations to reduce incident rate
  • Assists workers in classifying, cataloging, and maintaining tapes to oversee and maintain computer operations

If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro 

If interested, you may contact:
Karl Sumagui
Karl Sumagui | LinkedIn
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


Application Instructions

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