Customer Service Representative
|Reference # :||18-01720||Title :||Customer Service Representative|
|Location :||Bloomington, MN|
|Position Type :||Contract|
|Experience Level :||Start Date / End Date :||04/16/2018 / 04/16/2019|
|Customer Service Representative|
The representative will provide crucial service support to our customers in a dynamic environment via the processing of remittance transactions, such as premium and loan payments. The representative will be expected to handle incoming service requests efficiently and accurately, and should anticipate being cross-trained to perform a variety of functions. He/she will perform a variety of data entry activities, exercising an understanding of our procedures and guidelines pertaining to transactional processing. Daily responsibilities will include the handling of both financial and non-financial transactions using workflow and administrative systems.
The representative will be relied upon to make sound decisions regarding issues related to remittance functions. Must maintain strong production and quality as quickly gain a fundamental knowledge of life insurance contract provisions, related laws, regulatory requirements and company procedures.
Training and Development:
Customer Service Representatives undergo a comprehensive paid on-site training program to learn about the insurance industry, product and policy provision and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful.
This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8am-6pm during the work week.
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status..
Job Status: Contract/Temporary