Job Description

Customer Service Representative
Job Number: 21-14953
 
Ready for a rewarding opportunity in the Financial Services Industry? Eclaro is looking for a Customer Service Representative for our client in Hunt Valley, MD.
 
Eclaro's client is a market-leading insurance company, providing property, casualty, and specialty insurance services within the United States. If you’re up to the challenge, then take a chance at this rewarding opportunity!"
 
Responsibilities:
  • Answer customer service and claims calls
  • Respond to online chat conversations
  • Resolve complex call inquiries through appropriate resources
  • Determine appropriate product for customers, convert inquiries into insurance sales and enter them into policy administration system
  • Provide troubleshooting for customer-facing technology
  • Additional projects and tasks as needed

Qualifications:
  • Bachelor's or Associate's degree preferred
  • Three years of customer service experience, preferably in the travel, accident and health or medical insurance fields
  • Life/Health and/or Property/Casualty insurance license or equivalent preferred

Skills:
  • Excellent written and oral communication skills
  • High energy level and strong interpersonal skills
  • Objective, ability to problem-solve and multi-task
  • Must be a self-starter, demonstrate flexibility and adaptability
  • Knowledge of Microsoft Outlook, Word and Excel
                                                                                   
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
 
If interested, you may contact:
Maria Navarro     
maria.navarro@eclaro.com      
5137250112
Maria Navarro | LinkedIn
 
Equal Opportunity Employer: 
Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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