Job Description

Customer Service Representative
Job Number: 19-04584
Join the Eclaro Team! Eclaro is looking for a Customer Service Representative for our client in Tallahassee, FL. This is a contract position located at our client's site.

Eclaro’s client is a leading technology solutions provider, specializing in digital transformations and collaboration with customers to manage their needs and achieve success. If you’re up to the challenge, then take a chance at this rewarding opportunity!  

Required Qualifications:
  • Claims processing experiencing
  • Able to use a PC and type efficiently (35 wpm or more)
  • Familiar with Outlook
  • Ability to follow written policies, procedures and guidelines, and give feedback to leadership
  • Self-motivated with good time management, organizational skills, and attention to detail
  • Ability to read and interpret basic to moderately complex documents such as operating and maintenance instructions, procedure manuals, and government/healthcare guidelines
  • Ability to review claims for required information based on defined guidelines and ensure conformance to Medicaid policies
  • Excellent written and verbal communication skills and customer service skills, including professional telephone skills
  • Identifies, prioritizes and resolves some issues independently, and escalates more complex questions or issues appropriately
  • Completes tasks beyond general support level with an ability to meet daily production requirements

If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro 

If interested, you may contact:
Steve Adams
Steve Adams | LinkedIn

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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