Job Description

Customer Service Rep
Job Number: 20-05454
 
 
Join the Eclaro Team! Eclaro is looking for a Customer Service Rep for our client in Boise, ID. This is a contract position located at our client's site.

 
Eclaro’s client is a leading technology solutions provider, specializing in digital transformations and collaboration with customers to manage their needs and achieve success. If you’re up to the challenge, then take a chance at this rewarding opportunity!  
 

Responsibilities:
  • Provide professional solutions to hp end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence
  • Provide an escalation link for field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with and/or its representatives, and complaints regarding an authorized dealer or channel.
  • Applies basic foundation of a function’s principles, theories and concepts to assignments of limited scope
  • Utilizes professional concepts and theoretical knowledge acquired through specialized training, education or previous experience
  • Exercises independent judgment within defined parameters
  • Develops expertise and practical knowledge of applications within business environment
  • Acts as team member by providing information, analysis and recommendations in support of team efforts.
Qualifications:
  • Bachelor’s degree or equivalent experience and/or 1-2 years related experience or Master’s degree


If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro 


If interested, you may contact:
Steve Adams

Steve.Adams@eclaro.com
866-577-3379
Steve Adams | LinkedIn
 

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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