Job Description

Customer Care Representative I
Job Number: 21-00538
 
Join the Eclaro Team! Eclaro is looking for a Customer Care Representative I for our client in Southfield, MI. This is a contract position located at our client's site.
 
Eclaro's client is a leading component manufacturer with a portfolio of oil and gas, chemicals, plastics, performance products, agricultural products and fine chemicals. Their customer base includes many diverse industries and markets, including pharmaceutical, aerospace, textile, construction and automotive industries.  If you’re up to the challenge, then take a chance at this rewarding opportunity!
 
Position Overview:
  • The qualified candidate will be responsible for the management of customer orders through the entire order fulfillment process.
 
Responsibilities:
  • The Customer Care Representative will ensure complete customer satisfaction through timely, thorough follow through, keeping the customer appraised of their account status.
  • The Customer Care Representative will function in a team environment while retaining the ability to empower themselves to perform their specific job functions and make decisions that are in the best interests of the customer and Company.
  • Additional responsibilities include, but are not limited to: Assisting in the resolution of outstanding credit issues, non-conformances and various supply chain related projects.
 
Qualifications:
  • This position will interface with various functions within the business: Marketing, Sales and Logistics, at all levels of the organization.
  • Experience = 0-3 years
 
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
 
If interested, you may contact:
Cyrill Malubay
Micaela.Malubay@eclaro.com
6468495297
Cyrill Malubay | LinkedIn
 
Equal Opportunity Employer:
Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online