Job Description

 Client Service Associate - Billing 
Job Number: 21-15033
Be part of the Financial Services Industry. Eclaro is looking for a Client Service Associate - Billing for our client in New York, NY.
Eclaro’s client is one of the largest Insurance Brokerage and Consulting Firms in the United States. If you’re up to the challenge, then take a chance at this rewarding opportunity!"
Position Overview:
  • Provides a high level of customer service to the firm's corporate and individual, executive clients.
  • The focus of this position will lie in the proper billing of individual policies.

  • Analyze census data from the corporate clients, the internal database and insurance carrier to determine how a policy should be billed on a regular basis.
  • Ensure all payroll files, invoices and carrier backups are sent out according to institutional client and carrier deadlines.
  • Conduct monthly audits to determine any discrepancies regarding payment of individual policies.
  • Coordinate closely with institutional clients and insurance carriers to ensure payment is received and discrepancies are handled in a timely fashion.
  • Develop a deep understanding of the billing processes as well as how the enrollment process affects the billing for a policy and vice versa.
  • Coordinate with the Enrollment Team during client enrollment periods to ensure billing for newly enrolled executives of the
    corporate clients occurs smoothly.
  • Handle inquiries from eligible or enrolled executives about the disability insurance being offered through the enrollments.
  • Ensure mailings and all necessary follow-ups are conducted, for employees of institutional clients, on a monthly basis as a team.
  • Prepare, review and send mailings and emails as part of policy retention and service support.
  • Report policy retention rates and corresponding commission breakdown to Leadership Team on a monthly basis.
  • Determine when an insured needs claim forms, as per institutional client deadlines, and provide accurate forms.

  • Superior Excel skills
  • Strong analytical skills
  • Strong customer service skills
  • A "can-do attitude
  • Strong interpersonal skills
  • Excellent communication and organizational skills
  • Strong ability to prioritize and meet deadlines
  • Ability to work in a team environment
  • Must be detail-oriented
  • License in Life Insurance and Health Insurance a plus
  • Bachelor's Degree; degree in Accounting, Business Administration or Finance is a plus

If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
If interested, you may contact:
Doron Semaza
Equal Opportunity Employer:
 Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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