Client Engineering Manager - Windows SCCM
|Reference # :||17-05303||Title :||Client Engineering Manager - Windows SCCM|
|Position Type :||Direct Placement|
|Experience Level :||Start Date :||06/04/2017|
|Eclaro International is currently recruiting for Client Engineering Manager - Windows SCCM for one of our financial services clients.|
What are the 3-4 non-negotiable requirements on this position?
Requires BS/BA in Information Technology and 10+ years of backend office leadership. Minimum of 10 years' experience designing / supporting Windows Clients Windows Client Operating systems (Windows 7 and 10) experience Internet Explorer experience Microsoft Office (2010, 365 ProPlus) experience Microsoft Deployment Toolkit (MDT) experience Familiar with Apple clients to lead Mac Imaging team along same path as Windows Imaging team Familiar with client deployment, patching, and security update technologies Familiar with anti-virus, end-point protection technologies Strong organizational skills Strong communication and writing skills Strong teaming skills Self-motivated
What are the nice-to-have skills?
PREFERRED QUALIFICATIONS Microsoft System Center Configuration Management (SCCM) experience Microsoft Windows Server Update Service (WSUS) experience Microsoft Certified o Microsoft Certified Technology Specialist (MCTS) Microsoft Certified IT Professional (MCITP) Microsoft Certified Master (MCM) Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Architect (MCA) Scripting experience (including PowerShell)
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POSTION SUMMARY & KEY AREAS OF RESPONSIBILITY
The incumbent will be part of the Information Technology Services (ITS) organization responsible for Managing End User Computing at Client's 40,000+ workforce. They will manage a diverse team of individuals in the Americas and India. This position is responsible for providing solution development and third level support for the windows clients and client applications for Client. The role requires both broad and deep technology knowledge and the ability to take a solution through the solution development lifecycle including: solution planning, solution design and specification, solution construction, test process definition and planning, solution debugging, solution configuration management, unit and system acceptance testing, knowledge transfer and solution support and documentation. The role requires a technically strong individual who is resourceful, confident under pressure, and has demonstrated skill in both Application Development and Business Development.
Key Areas of Responsibility include:
? Manage/Lead Client Engineering team to build and maintain workstation images to support the 39,000+ Windows clients and 1000+ Macintosh Clients at Client. Hands on contributing management style is required.
? Leadership ability to direct offshore development and support functions and outsourced service providers as necessary to accomplish goals
? Excellent communication skills
? Leadership qualities and ability to influence/communicate with senior leaders
? Use appropriate toolsets to design and maintain end-user automation for the self-set-up computer build process.
? Maintains the documentation on the client engineering processes and procedures.
? Review, recommend, and test for deployment, the operating system patches and software updates for all production clients.
? Adaptability/Flexibility - Demonstrates the ability to maintain professionalism and a positive attitude when encountering changes in the workplace. (i.e.: Seeks to understand changes; maintains positive attitude when dealing with change; makes appropriate behavioral adjustments when needed.)
? Initiates Action - Takes prompt action to accomplish objectives; takes action to achieve goals beyond what is required; is proactive. (i.e.: Responds quickly; takes independent action; goes above and beyond)
? Tracks and maintains metrics as needed
? Ability to network ? Effectively navigates a matrix organization and team well with others in this matrix to achieve common goals. Builds working relationships to facilitate the accomplishment of work goals. (i.e.: Uses effective interpersonal skills; clarifies details; facilitates agreement)
? Strong communication skills ? Clearly conveys information and ideas through a variety of media to individuals or groups. (i.e.: Organizes communication; adjusts to audience; ensures understanding; comprehends communication from others.)
? Applied Learning - Assimilates and applies new job related information in a timely manner. (i.e.: Quickly gains knowledge, understanding or skill; applies knowledge or skill; quickly learns to apply new technology).
? Requires BS/BA in Information Technology and 10+ years of backend office leadership.
? Minimum of 10 years' experience designing / supporting Windows Clients
? Windows Client Operating systems (Windows 7 and 10) experience
? Internet Explorer experience
? Microsoft Office (2010, 365 ProPlus) experience
? Microsoft Deployment Toolkit (MDT) experience
? Familiar with Apple clients to lead Mac Imaging team along same path as Windows Imaging team
? Familiar with client deployment, patching, and security update technologies
? Familiar with anti-virus, end-point protection technologies
? Strong organizational skills
? Strong communication and writing skills
? Strong teaming skills
? Microsoft System Center Configuration Management (SCCM) experience
? Microsoft Windows Server Update Service (WSUS) experience
? Microsoft Certified o Microsoft Certified Technology Specialist (MCTS)
? Microsoft Certified IT Professional (MCITP)
? Microsoft Certified Master (MCM)
? Microsoft Certified Systems Administrator (MCSA)
? Microsoft Certified Systems Engineer (MCSE)
? Microsoft Certified Architect (MCA)
? Scripting experience (including PowerShell)