Job Description


Business Analyst
Job Number: 19-03152
 
Want to be part of the Energy Industry? Eclaro is looking for a Business Analyst for our client in New York, NY.
 
Eclaro's client operates one of the world's largest energy delivery systems, constantly at the forefront of innovations in developing technology. If you’re up to the challenge, then take a chance at this rewarding opportunity!
 
Responsibilities:
  • Review AMI device installation records for common data errors.
  • Identify meter work that was not captured in the system and follow up with the corresponding installation group to ensure the paperwork capturing the job details can be entered into the correct system, and search for the exchange records in multiple Business Systems.
  • Work exception queues as assigned for resolution of system synchronization problems.
  • Establish clear failure patterns in data records and determine their generation point (system or manual record entry).
  • Create communications and reports on these activities
  • Track the movement of and provide support for the use of AMI equipment and devices in the field
  • Candidate must be a self-starter that actively engages issues seeking resolution.
  • Perform software enhancement and defect testing as a primary user of the application.
 
Required Skills:
  • Ability to review long list of data records in Excel, Microsoft Access or other database reporting system and work to find corresponding exchange records in various Business Systems.
  • Ability to review exception record queues through excel and system User Interfaces to investigate and resolve account discrepancies.
  • Agile, self-motivated learner.
  • Displays initiative by resolving issues on their own and applying lessons learned to new situations
  • Has a high quality of work and checks work frequently
  • Must be able to work in a team and as an individual
  • Ability to learn AMI and Legacy applications with proper training.
  • Ability to communicate with end user customers to resolve issues, gaps, and collect data
  • Strong verbal skills - with the ability to clearly communicate technical issues and potential resolution paths.
  • Experience with transaction investigation and correction through User Interface
 
Qualifications:
  • Experience working on repetitive tasks
  • Experience on creating daily communications and reports
  • Experience with defect management and reporting tools (i.e. Rational) for issue identification, work assignment, communication and resolution.
  • Experience with executing business system test scripts, documenting and reporting testing results.
  • Experience with data analysis, interpretation, and account/field/record correction.

If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro

If interested, you may contact:
Henry Zuniga     
henry.zuniga@eclaro.com          
2122582147   
     
Henry Zuniga | LinkedIn
 
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

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