Job Description

Business Analyst / QA
Job Number: 21-09821
Use your skills where innovative technology solutions begin. Eclaro is looking for a Business Analyst / QA for our client in Los Altos, CA
Eclaro’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
  • Responsible for translating business processes into system requirements in support of new and existing software application projects. Understand our overall data model to assist in the development and enhancement of tools and scripts that will streamline and automate business operations tasks.
  • Understand and 'map' the universe of applications (on premise, SaaS) that support operations
    • Gather, review and enhance existing systems documentation
    • Clearly identify inter-system dependencies and points of integration
    • Create a data dictionary and illuminate the flow of data between systems
  • For key systems, become an in-house "expert" on features and capabilities, and how they are deployed and used. Help understand (triage) users requests and issues
  • For new initiatives:
    • Interview stakeholders to generate and document requirements
    • Determine feasibility
    • Facilitate approval (when necessary)
    • Work with technical resources to identify and plan implementation
    • Develop test scripts (human or automated); conduct testing activities and orchestrate participation by others (UAT)
    • Help team(s) prepare for ongoing operational activity, including documentation
  • In all cases, identify opportunities for automation of system deployment, integrations with other systems and general operations
  • Participate in agile team backlog grooming, sprint planning efforts for technical operations teams on an ongoing basis
  • Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing
  • Identify sources of data for reporting and work with technical teams to make data available, especially in support of business operations analysis and reporting efforts
  • QA Responsibilities:
    • Creates test plans, data, procedures, and manual or automated scripts
    • Participates in formal reviews of business requirements and design specifications
    • Ensures proper test coverage exists based on requirements and design specifications
    • Writes and re-produces accurate software problem defects/reports
    • Creates systems and business test cases
    • Executes manual and/or automated scripts
    • Coordinates test schedules, work, and resource plans; manages the progress of all test activities against the plan
    • Identifies and manages critical path of testing
    • Identifies test issues and reports to Manager, PM and/or business
    • Performs risk analysis at project management or release level
    • Provides estimates for testing deliverables
  • Knowledge of computer system capabilities, business processes, and workflows
  • Experience with enterprise applications and understanding of database-driven applications
  • Strong understanding of the software development life cycle
  • Knowledge of Agile principles and techniques, including scrum and kanban methods for managing work
  • Current knowledge of rapidly changing strategies for the use of information systems and services in business
  • Skill in conducting interviews and facilitating group meetings
  • Skill in developing and conducting training programs
  • Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs
  • Strong listening, negotiation and conflict resolution skills
  • Ability to design and document complex business systems
  • Proven problem solving and analytical thinking and the ability to approach problems logically and systematically
  • Ability to develop or lead the development of manual and/or automated test frameworks, standards, training, etc.
  • Excellent communication, both verbal and written
  • Ability to work within a team and work independently
  • 4+ years testing web, server or mobile applications
  • 2+ years of experience working with end-to-end application development life-cycle
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
If interested, you may contact:
Jeanine Hastings
Jeanine Hastings | LinkedIn
Equal Opportunity Employer:
Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

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