Job Description

Billing Governance Manager
Job Number: 21-08395
Join the Eclaro Team! Eclaro is looking for a Billing Governance Manager for our client in Addison, TX.
Eclaro’s client is an industry-leading managed service provider that works with multinational hospitality clients to enable an integrated approach to analyze and manage external talent on a global basis. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
  • Provides a single point of contact for Finance, Accounting and Hotels, who will oversee the Sales and Revenue Management departments monthly/annual billing processes
  • As well as, account/customer management, consistent implementation of accuracy methods, reporting, and interdepartmental and vendor relationship management
  • Will primarily be responsible for the monthly and annual billing processes for the Sales and Revenue Management Commercial Capabilities team
  • In this role, you will review and update Sales and Revenue Management Governance business billing processes/tools in keeping aligned with brand standards and billing guidelines
  • Will also find new opportunities for process and system optimization while contributing to the creation, prioritization and execution of streamlining efforts
  • Become intimately familiar with billing and legal terms set for each system
  • Ensure month end closing and all other required billing templates are submitted to applicable internal teams and processed accurately
  • Assist in the development and ongoing review of billing systems, to provide efficiencies and abilities to track required details of each systems billing process
  • Develop best practice financial accounting and control procedures; continually review the process and procedures to maximize impact and efficiency
  • Review the balance sheets, ensure reconciliations are performed
  • Carry out data quality audits to ensure consistency in data values across systems. This includes leading change approval and modification processes
  • Run ad-hoc report requests as needed by leadership, stakeholders or customers
  • Create, gain approvals, and send billing communications via email and/or NOW platforms
  • Maintain a deep understanding of the Sales and Revenue Management business processes across brands and geographies
  • Visionary with passion for hospitality and who the chance to drive process improvements
  • Dedicated self-starter with a work attitude of flexibility, follow through, good judgment & dependability
  • Take ownership of responsibilities and possess a high level of positive energy and drive
  • Detail oriented and organizationally adept to ensure accurate recordkeeping required for each process
  • Strong analytical skills to analyze complex billing procedures across multiple platforms, monthly and annually, to adapt to changing needs, and make informed and fair decisions
  • Problem solving skills to find creative solutions in developing, prioritizing and implementing solutions to support billing and auditing processes
  • Strong communication skills, including written and verbal communication, to explain complex billing procedures in a clear and concise manner
  • Self-motivation skills enabling you to take initiative in identifying, prioritizing and implementing tasks with a personal commitment to succeed
  • Social skills with an aptitude for working with different teams and in a fast-paced environment
  • Ability to influence without authority (upwards, downwards and laterally) to guide internal/external stakeholders and team members/teams who do not report into this role
  • Five (5) years of professional work experience
  • Three (3) year of Finance experience in Accounting, Billing, or related field
Preferred Qualifications:
  • Bachelors Degree, or Associates Degree plus 6+ years of related experience, or High School Degree/GED plus 12+ years of related experience
  • Nine (9)+ years of professional work experience
  • Experience with Sales or Revenue Management systems and business processes
  • Management experience of people or teams in a supervisory role
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
If interested, you may contact:
Kath Torres
Kath Torres | LinkedIn
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status

Application Instructions

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