Job Description

Benefit Coordinator
Job Number: 21-14948
Be part of the Financial Services Industry. Eclaro is looking for a/an Benefit Coordinator for our client in Austin, TX.
Eclaro’s client is one of the largest Insurance Brokerage and Consulting Firms in the United States. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
  • This is a support role, assisting the account teams with basic administrative and other support functions in the team's day-to-day servicing of clients.
  • Gather and input data into spreadsheets and client presentations, take notes at client meeting and on calls and participate in special projects and trainings with the team that will assist in their learning and development.

  • May have direct contact with vendors for simple questions or requests
  • Learns to compile data for the Account Manager to use in proposals and insurance plan analyses, may assist in preparing proposals and spreadsheeting results
  • Assists team in answering administrative questions from clients (i.e.: ID cards, claim processing)
  • Creates and maintain client files in accordance with office procedures.
  • Learns to do basic policy review; will gain understanding of basic industry concepts, and carrier products and services
  • May assist team in scheduling meetings as their first client interaction
  • Learns to prepare insurance company proposal requests and spreadsheeting results including benefits and rates
  • Assists Account Teams in their preparation for client meetings. Will print and bind presentations prior to meetings and assist in meeting agenda preparation.
  • May assist in reviewing presentations for grammar, formatting and verification of rates/benefits.
  • Assist in coordinating client mailings, communications or packets related to Open Enrollment, as directed by the Account Manager.
  • Assists Account Managers with implementation of new business, and group application completion and processing as directed by the Account Manager
  • Create and maintain client calendar, to ensure completion of pending items and future deliverables.
  • Assists in research of questions regarding benefits and vendor/carrier products and services.
  • Assists with problem resolution on claims, billing and eligibility issues with carriers
  • Assist Account Managers in the gathering of form 5500 information
  • Create and maintain files and client data; maintain client data Salesforce, as directed by Account Manager; assemble enrollment materials for clients.
  • Assist Account Managers, Specialists, and others in the office with administrative duties.
  • Maintain library of life and benefits magazine publications, insurance company newsletters, legislative updates, and reference materials.
  • Attend seminars and classes related to the department and to prepare for L&H License.
  • Participate in training regarding carrier products and systems

  • Knowledge of benefits administration, Healthcare Reform, industry trends, carrier products and services
  • Ability to work independently and anticipate client and team needs
  • Effective time management and decision making skills
  • Diligent follow up skills
  • Ability to express ideas clearly in both written and oral communications
  • Strong Microsoft Excel and PowerPoint skills
  • High School graduate or equivalent
  • 0-2 years related experience and/or training; or equivalent combination of education and experience.

If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
If interested, you may contact:
Kath Torres
Kath Torres | LinkedIn

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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