Job Description

Application Support Specialist
 
Grab the opportunity to achieve your full potential! Eclaro is looking for an Application Support Specialist for our client in Charlotte, NC.
 
Eclaro’s client is one of the world's largest financial institutions, committed to providing the tools and services that bridge the gap between customers and their goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
 
Responsibilities:
  • This candidate will perform triage support for reported incidents by users, monitoring systems, NEWS or Maximo alerts, or peer groups
  • Candidate may logon on to Linux/Unix or windows servers to search applications logs for errors, events, or user activities in tracking down root cause of issues or problems
  • Leverage and/or contribute information from a wiki to correct the problem
  • Participate in team assignments to update documentation, correct server lists, and perform other reporting routines including application and server performance
  • Perform application deployments and participate in the handoffs from developers and preparation of the change documentation
 
Required Experience:
  • Support in a large enterprise environment
  • Understanding of ITIL based processes
  • 2-4 years Linux, Unix, Windows Server support
  • 2-4 years performing production support of web or batch applications
 
Preferred Experience:
  • 2-4 years Linux/Unix scripting with Bash, Perl, Python, and/or PHP
  • 2-4 years of database experience
 
Interested in applying? Contact Adrian Miranda at Adrian.Miranda@eclaro.com now.
 
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
 

Application Instructions

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