Job Description

Application Support Analyst

Job Number: 21-08228

 

Use your skills where innovative technology solutions begin. Eclaro is looking for an Application Support Analyst for our client remotely.

 

Eclaro’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!

 

Required Qualifications:

  • Experience providing application support to end users both in person, remotely, via IM, phone and email.
  • Windows 7 & Windows 10 desktop OS and application support.
  • Confident navigating Linux & Windows server OS.
  • Microsoft Office / Office 365 especially Excel (Macros, Worksheets and add-ins) & SharePoint
  • Understanding of supporting browser based applications and debugging (JRE, Chrome, IE, Firefox, HTML, HTML5, XML, JavaScript)
  • Basic Knowledge of troubleshooting & supporting applications running on Linux & Windows server OS applications (view processes, search logs etc)
  • Basic knowledge of SQL Query language
  • Appreciation of infrastructure concepts related to distributed applications (Load balancers, Networking, Firewall, NAT, Virtual servers)
  • Understanding of various protocols, TCP/IP, HTTP(S), SSL, WWW, JMS, FTP, Telnet, DNS, DHCP, VNC, RDP, NAT, SMTP
  • Exposure to industry standard ITSM tools to monitor and track Incidents, Problem, Change, Requests (ServiceNow strongly preferred)
  • Familiar with performing system & application health checks

 

If interested, you may contact:

Steve Adams

Steve.Adams@eclaro.com

866-577-3379

Steve Adams | LinkedIn

 

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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